Bought this a couple of weeks ago. I am pleased with it so far, we have tried all of the presets, but frappé and spirit sushi have not been a success. Frappé is too foam or too icey. Tried 3 times and 3 different recipes. I was really looking forward to making my own frappé. The spirit slushi kept giving the error for not enough alcohol, but it was. I am not much of an alcohol drinker anyway. Love the slushi and milkshake though and I know my grandkids will too!
Cool machine using it a lot. Only minor things that could be improved is a funnel adapter for pouring liquids into the machine and an indicator light when the machine has completed the cycle instead of just a beep. Definitely worth it though. I would recommend it and buy it again.
I like everything about this machine. EXCEPT that it dispenses crazy slow and not at all like a real slush machine. I trust that since this is first Gen that they will improve this issue down the road, as it is a problem that alot of people bring up.
I would recommend this to a friend!
Response from sharkninja.comBy Ninja Kitchen, September 19, 2024
Hello Dallas,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
I bought this a few weeks ago. It works fine, not the best not the worst. Spiked section is a little confusing even after I follow recipes. Too liquidy still but could be user error.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, September 19, 2024
Hello Miguel,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.