Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Average customer rating
4.7
(2,053 Reviews)
Rating breakdown 2,053 reviews
5 Stars
1,764
4 Stars
143
3 Stars
50
2 Stars
25
1 Star
71
94%of customers recommend this product.
(
924 out of
984)
Customer Reviews for Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Customer Rating
5
Very easy to maintain and has been so far a great
on May 19, 2025
Posted by: Rustin
from St. Bernard Louisiana
Gender:Male
I bought about a month ago. I gave it to my wife for Mother’s Day and since then we have used it every day.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works excellent
on May 18, 2025
Posted by: Gramps
from Golconda IL
Gender:Male
The product performs exactly the way it’s supposed to it is an excellent product. We use it more than I ever thought we would and my 10 grandchildren love this machine no problems yet.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Good until
on May 14, 2025
Posted by: Ridiculous
from Beckley wv
Gender:Female
Good until you have gunk accumulated in the seams and nothing will get it out, now it smells and the warranty will not replace it. Absolutely ridiculous!!
Response from sharkninja.comBy SharkNinja, May 16, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble
with your Ninja SLUSHi. We will absolutely share your
feedback regarding the warranty policies with the
relevant teams internally. If you need any further
assistance with your product, please don’t hesitate to
reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble
with your Ninja SLUSHi. We will absolutely share your
feedback regarding the warranty policies with the
relevant teams internally. If you need any further
assistance with your product, please don’t hesitate to
reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very customizable!!!
on May 13, 2025
Posted by: The popes
from Wyoming
Gender:Male
We definitely enjoy this, we’ve made a lot with it and have only had it a week, works well and is very adjustable for your own liking.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not as advertised , not worth the price!!!!
on May 13, 2025
Posted by: Lotus
from Tx
Gender:Female
Purchased this thinking it was as advertised, NOT the case. Recipes did not freeze. It takes too long to get the right consistency for the drink to freeze!!!! Trying to get the right amount of sugar or water is time consuming!!!!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble
with your Ninja SLUSHi. Please reach out to our team by
phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble
with your Ninja SLUSHi. Please reach out to our team by
phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Be Aware
on May 10, 2025
Posted by: Unhappy Customer
from MI
Gender:Male
I bought this item 6 months ago. There is a serious design flaw in the machine that allows mold to grow in a section along the edge of the tank that is completely inaccessible for cleaning. This poses both hygiene concerns and operational challenges. Despite multiple attempts to address this issue directly with the Ninja, they have refused to provide support, including declining to offer a replacement unit or even sell us a replacement part. We find this lack of accountability unacceptable, especially given the potential health risks and the importance of proper sanitation in food and beverage equipment. Buy at your own risk. Do a search and you will find this is a wide spread problem with all the units they sell and they refuse to do anything about it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having molding trouble
with your Ninja. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having molding trouble
with your Ninja. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Margarita Slushi
on May 6, 2025
Posted by: BigOH
from Sterling, IL
Gender:Male
I purchased the Slushi about three weeks ago. I am still learning different things to use in it, I did find that it works very well unless you are making Margarita Slushi. A Margarita Slushi with ten percent alcohol will hardly freeze. I am a little disappointed in that part, but overall, I Love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome 👌
on May 5, 2025
Posted by: Moondog
from Sheridan, Ark
Gender:Male
I got this a few weeks ago and I love this 😀, great buy for any occasion.
Written by a customer while visiting sharkninja.com