Purchased and then found out that you cannot put anything sugar free or diet into the machine. I am diabetic and can never find SF frozen drinks. So this is the reason I bought it. I wish that it was on the packaging somewhere that you cannot use it with SF products.
Response from sharkninja.comBy SharkNinja, June 9, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. We'll absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
This is a game changer! Drinks are as good as restaurants. Easy to use and easy to clean. Very versatile beyond slushy drinks - makes milk shakes too! The only thing I would change is the capacity - I wish the tank could hold more.
I purchased last year due to renovations I was unable to open it so I finally was able to and it is the most amazing machine I love slushies all year round and this machine does the job !!