Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Average customer rating
4.7
(2,053 Reviews)
Rating breakdown 2,053 reviews
5 Stars
1,764
4 Stars
143
3 Stars
50
2 Stars
25
1 Star
71
94%of customers recommend this product.
(
924 out of
984)
Customer Reviews for Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Customer Rating
5
Pool Party Favorite !!!
on July 7, 2025
Posted by: Glen, The Pool Bartender
from Johnstown, New York
I bought this machine for my wife to take camping and for around the house. It didn't disappoint, we took it to Alex Bay, NY for the 4th weekend. I made several drinks with this, from Wine Slushies, Daiquiri's, and several drinks we made up as we went along. All in all we probably ran like 10-15 different bottles of wine and liquor drinks through this in 3 days. We ran the machine all day, we never had a single issue. Cleaned after each use and ran like a champ. We made several friends at the pool area while supplying them with all the drinks we could come up with. They loved them, and they are now looking to purchase one of their own..(maybe I need a recommendation fee for getting them to buy one..LOL) I am actually looking to get another one just to keep more drinks going at once. I would definitely recommend this product....
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
I would not recommend.
on July 7, 2025
Posted by: Lorraine
Gender:Female
Not as exciting as all the hoopla. Not recommended. The barrel constantly freezes and the product doesn't work. I called Ninja for help and she said to let it thaw and try it again. This thing cost too much money for these issues.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, July 8, 2025
Hello Lorraine,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Ninja Slushi- Very disappointed
on June 30, 2025
Posted by: Poohdelu
Gender:Female
Buyers Beware. Would give it a zero star if possible. I was able to use this machine 4 times to make a milkshake using the recipe in the supplied booklet to have mold growing in a Crack that can't be cleaned out. A design flaw that the manufacturer has corrected in the newer model. I have tried all of the manufacturer recommendations..... let it sit in vinegar, put in top dishwashing rack, and a water pick. Just bought the waterpick for this issue. After 3 weeks of complaining I was told to buy a new machine. The machine is still under warranty but was told it wouldn't be covered because of wear and tear. Lol. 4 times using it. I will never buy another product from this company.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 1, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the
relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the
relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Don’t hesitate you need this in your life!!
on June 25, 2025
Posted by: Naomi
from Texas
Gender:Female
I finally gave in and bought the Ninja Slushi to add to all my ninja products, and once again I am not disappointed i have used it at least 5 times a week with different recipes and they all came out perfect. My daughter’s friends all bought one because they tried ours.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Loving it so much.
on June 25, 2025
Posted by: 2Billys
One of our families favorite Ninja products to date. I have worn out 2 blenders already. My next purchase will be the coffee station. But The wife and I have made so many frozen delights in this beauty in our first week of owning it. We made 5 different items the first day alone and loved them all. She is not a coffee person but had a frappe with that day. Now when we buy a soda at the store it waits to arrive home to go in the slushi for later.
Written by a customer while visiting sharkninja.com
Customer Rating
1
I would not buy
on June 19, 2025
Posted by: jen180
kept stopping and not working. So i plugged in and still would not work even after resetting the machine
Response from sharkninja.comBy SharkNinja, June 20, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on June 19, 2025
Posted by: Kcars1979
Easy to use. Makes great drinks. I also have a commercial frozen drink machine that takes hours to freeze but the Ninja only takes a few minutes!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not worth it
on June 19, 2025
Posted by: Andrea
Gender:Female
Drinks were never slushy. It’s a glorified drink dispenser, but not a slushy maker.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 20, 2025
Hello Andrea,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com