It doesn’t work like I expected u have to add water that was the main reason i bought so my drinks wasn’t deluded with ice well if u have to add water so what is the advantage I wouldn’t of bought if I knew how it works very disappointing
Response from sharkninja.comBy Ninja Kitchen, October 4, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
If I can return it..I would. More complicated than it's worth. I have now trying more third time it's been running for a hour. Lots of ice build up. But no slushi yet.
Response from sharkninja.comBy Ninja Kitchen, October 4, 2024
Hello Linda,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.