Just seems like it doesn’t get cold enough. Like with frozen margaritas they don’t get frozen just icee.
Response from sharkninja.comBy Ninja Kitchen, October 10, 2024
Hello Lamar,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
I have owned the Slushi for a few weeks and we are loving it. We've done milkshake, cherry slushy, apple cider slushy and rum and cokes with no issues.
Great machine and my loves the slushy recipes I’ve tried so far . I didn’t give 5 stars because it seems to be a flaw with the container that holds mixture . I rinse immediately after use followed by hand washing dish soap and water but around the rim it seems to not get fully clean . Mines having develop any mold like others have but still a residue that’s hard to clean .