I bought a month ago and each time is a hit or miss because you never know the alcohol or sugar mix
Response from sharkninja.comBy SharkNinja, August 19, 2025
Hello KKKK,
Thank you for taking the time to leave a review!
We're really sorry to hear that you're having difficulties figuring out the alcohol and sugar mix. To help you get the best results from your Ninja Slushi frozen drink maker, here is a really helpful guide: https://support.ninjakitchen.com/hc/en-us/articles/14874896979868-FS301-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Inspirational-Guide
I bought this myself so this review is my personal opinion! Love the versatility of this machine. The adult and kid friendly options are great I have made sugar free version of slushies for my diabetic friends and they loved the fact that they could have some too! Only thing I was disappointed about was they just came out with colored version right after I purchased it. It’s definitely better than my margaritaville maker!
Worked well. Made margaritas for my wife and she loved them. Clean up was a breeze. Can't wait to make slushies for the grandkids next time they visit.
We love this machine but we cannot use it anymore. There is a lip on the end of the vessel that holds the slushy ingredients that cannot be cleaned. I soak it every time I use it in warm to hot water with dawn overnight and does not clean. Do not have dish washer or water pick to clean it. I have four other NINJA PRODUCTS and use all the time and I am very happy with. Ninja will not replace vessel and it is still under warranty. I feel this is a defect causing bacteria and mold to get into the slushy. If it gets into the rim when using it can also get out when using.
Response from sharkninja.comBy SharkNinja, August 12, 2025
Hello there, Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with cleaning your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
We bought this as a birthday gift and it was a huge hit. Making slushes and milkshakes for the kids is simple. My favorite part is the "Rinse" cycle, and the easy clean-up. We couldn't be happier!