Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Average customer rating
4.7
(2,002 Reviews)
Rating breakdown 2,002 reviews
5 Stars
1,721
4 Stars
142
3 Stars
48
2 Stars
23
1 Star
68
94%of customers recommend this product.
(
912 out of
969)
Customer Reviews for Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Customer Rating
5
Slushi doesn't disappoint!
on October 17, 2025
Posted by: Jagsfan001
from Jacksonville, FL
Gender:Female
I've wanted one of these for the longest time. I finally pulled the trigger and WOW! To be honest, I've only used it to make spiked slushes by pouring a couple of Mike's Hard Lemonades in it. The result is fantastic. I will try other recipes soon but from what I've seen so far, this is a winner!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best thing for many functions
on October 25, 2025
Posted by: BLUE1216
from Texas
Gender:Female
I purchase the slushie machine a few weeks ago and it does not disappoint. We absolutely love it from the adults to the grandchildren.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love Love Love
on October 28, 2025
Posted by: SFA1
I have been eyeing this for a long time and finally bought it. I am so pleased with this product very easy to use and the insulated cups are not only functual but are so cute! I totally recomend this product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect slushie
on January 27, 2026
Posted by: Lady O
from Cleveland, OH
Gender:Female
I got this as a birthday gift and I LOVE IT! Can't wait to use this for ladies night.
Written by a customer while visiting sharkninja.com
Customer Rating
1
If it worked, it would be great
on September 2, 2024
Posted by: Jay10
from Los Angeles, CA
Gender:Male
Wanted to love the product but after 3 days of usage, the machine started making weird noise and then shuts off. When it worked, it was great, however it didn’t work more than it did work. At first I thought we made the temp too high but even on regular temp, the machine would randomly break down. If I’m paying premium for this machine, it should work at all times. Used it at most 6 times and 4 of those time, the machine went bonkers. I had to turn it off when it started making loud cracking noise and then turn it back on like 5 times before the drink turned slush( only workaround so far I found) but also inconvient.
Response from sharkninja.comBy Ninja Kitchen, September 23, 2024
Hello Jason,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja Slushi...Amazing Machine..Just Buy it!!
on August 6, 2024
Posted by: ScubaSteve
from Hampton,VA
Gender:Male
I want to say I was 1 of the lucky few that was able to purchase 1 of these before they sold out..Ninja did NOT send me this for a review..We absolutely love it in our household..So far we have made Mango Margaritas 4 times,Strawberry Milkshakes,Coffee Frappe,and a Tropical Punch slushi..All of them were outstanding.Just as good if not better than restaurant quality.The machine is quiet and easy to clean.Your glass will get very cold and produce frost on the outside and get ready for BRAIN FREEZE!!! LOL Thank you Ninja for an amazing product.I hope for a pro version in the future that can hold like 1 or 2 gallons :)
Written by a customer while visiting sharkninja.com
Customer Rating
5
I love it! No more 7-11 for me
on August 1, 2024
Posted by: mart1058
from VA
Gender:Female
I’ve used this almost everyday since I got it. It’s truly fabulous.
Easy to clean. I’ve done Coke Slushi’s, Cran Grape Slushi’s, Watermelon Slushi’s, and even made a Strawberry milkshake the other night. My favorite is as always the Coke Slushi.
Recommend people to get this once it’s back in stock, you’re going to just Love it.
Don’t have to travel 15 miles just to get a Slushi anymore.
Easy to clean. I’ve done Coke Slushi’s, Cran Grape Slushi’s, Watermelon Slushi’s, and even made a Strawberry milkshake the other night. My favorite is as always the Coke Slushi.
Recommend people to get this once it’s back in stock, you’re going to just Love it.
Don’t have to travel 15 miles just to get a Slushi anymore.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Be Aware
on May 10, 2025
Posted by: Unhappy Customer
from MI
Gender:Male
I bought this item 6 months ago. There is a serious design flaw in the machine that allows mold to grow in a section along the edge of the tank that is completely inaccessible for cleaning. This poses both hygiene concerns and operational challenges. Despite multiple attempts to address this issue directly with the Ninja, they have refused to provide support, including declining to offer a replacement unit or even sell us a replacement part. We find this lack of accountability unacceptable, especially given the potential health risks and the importance of proper sanitation in food and beverage equipment. Buy at your own risk. Do a search and you will find this is a wide spread problem with all the units they sell and they refuse to do anything about it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 13, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having molding trouble
with your Ninja. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having molding trouble
with your Ninja. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com