Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Love this TV
on December 28, 2025
Posted by: Nobody25
[This review was collected as part of a promotion.] Easy to navigate apps, great quality, and I love the ability to display art when not watching a movie or show.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great TV Ruined by a Immoral Company
on January 5, 2026
Posted by: Shame on Samsung
Samsung, the company, ruins what would be a very good television in all regards by endless extortion attempts. When successful but caught with their hand in your pocket, they blame the transaction on someone else. There are televisions of this quality or superior made by companies who stand by their products and don't try to steal more money from you and I recommend buying their TV's instead.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
1
Response from Samsung USBy Samsung Specialist, January 5, 2026
Hi there,
Thank you for your feedback. We aim to provide timely and effective support and would appreciate the opportunity to address your concern. As no specific information was included, we encourage you to contact us directly at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for your feedback. We aim to provide timely and effective support and would appreciate the opportunity to address your concern. As no specific information was included, we encourage you to contact us directly at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on January 5, 2026
Posted by: Becm
This Samsung has worked so well for my new house. I have it in my living room and have beautiful pics on it above my fireplace while the TV is off. People that come in the house think I have beautiful art work, they don't know it is a TV.
Written by a customer while visiting Samsung US
Customer Rating
3
Sound volumr
on January 6, 2026
Posted by: Kathy
from 28800 W. Eleven Mile Rd, Apt 313
The volume goes sky high and the later returns to normal without ever touching the remote
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, January 6, 2026
Kathy,
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US