Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Awesome TV…love it!
on October 13, 2025
Posted by: GreatTV25
[This review was collected as part of a promotion.] Looks great on the wall, outstanding picture, great clarity…Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on October 14, 2025
Posted by: Rich007
[This review was collected as part of a promotion.] This adds so much to our room. We love the options for various art displays and the tv is amazing too. No glare, easy maneuvering, lots of options and well designed. We bought the bezel and it adds so much to the look.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame is perfection
on October 14, 2025
Posted by: JCfromTN
[This review was collected as part of a promotion.] Splurged this year on the TV. The Samsung Frame is incredibly beautiful. and is 100% noticeably better than 90% of TVs on the market. Love the matte display, and the art display options .
The GUI interface on this tv can be a little bit clunky, and can have a little bit of lag. but overall works fine with the 3-4 apps in use on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best TV
on October 14, 2025
Posted by: Flygirl723
[This review was collected as part of a promotion.] I love my Samsung Frame TV! It is a great TV for people like me who do not always have a show on and want it to look like art. We have it hanging over our fireplace and I have a frame that I purchased that makes it even more beautiful.
The picture quality is fantastic. My husband especially loves the no-glare feature. I would highly recommend this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Idea, Poor Execution
on October 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Unimpressive picture quality, with visual distortion on scenes with harsh lighting. Blurry on scenes with movement such as sports.
Interface for controlling art difficult to use. Requires a yearly fee if you want art other than the scraps they give you.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
DerRoteBaron,
We appreciate your input on the picture quality of Samsung’s The Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Pro
We appreciate your input on the picture quality of Samsung’s The Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE
on October 14, 2025
Posted by: Sunflowerslove
[This review was collected as part of a promotion.] I didn’t think I would like this with photos on the screen, but it’s really the best tv we ever have had! It has holiday pictures and beautiful scenery and fall trees and winter scapes. I just can’t say enough! We watch movies and it is so clear and it’s like you are there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is great
on October 14, 2025
Posted by: LoveTheTV
[This review was collected as part of a promotion.] Really enjoy the feel the TV adds to the space with the art featured. The product is very sleek and trimly feels like a piece of art. Great job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on October 14, 2025
Posted by: Tvseries
[This review was collected as part of a promotion.] When streaming shows the sound will go up for back round noise in the show. I do like how the sound adjust if i am vacuuming around it. The picture quality is nice. I especially like all the picture options but it requires a subscription that says its included with the tv but doesn’t work.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Tvseries,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US