Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
4
Frame 2024 50 Inch
on October 4, 2025
Posted by: SamsungfoLife
[This review was collected as part of a promotion.] I love the picture and quality. I really like the anti-reflection. I great compliments. The only issue is the sound. The volume raises and lowers on it's own. Not sure why. Overall I love the tv. I also have a 2022 Frame 55 Inch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features such as picture quality paintings
on October 9, 2025
Posted by: FLTechie
[This review was collected as part of a promotion.] Daily tv use. Kids use Gaming features. Bluetooth surround speakers flawlessly. Only issue is shutting off by itself which appears to be a common issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv.....
on October 10, 2025
Posted by: Rocknshop
[This review was collected as part of a promotion.] I have thoroughly enjoyed the clarity of the picture, the audio is amazing, just an all around good buy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the art store on the TV
on October 13, 2025
Posted by: Ky1997
[This review was collected as part of a promotion.] My family loves the TV and the quality of the picture is amazing.
One of our favorite things is to change the art every morning to see who can put the silliest thing up. I of course love all the choices for the seasons.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Volume control
on October 13, 2025
Posted by: psells
[This review was collected as part of a promotion.] The volume control does not work well on the TV. It sometimes just burst out loud and then goes back to the original setting. I wish there was a way to stop it from bursting the volume. Otherwise it’s a great product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful looking
on October 13, 2025
Posted by: Framer
[This review was collected as part of a promotion.] Love how it fits on the wall and the art choices are fantastic. Greatly enlarged the look and feel of room by mounting as a picture frame.
Sound issue has me baffled as it will randomly broadcast louder and I can’t fix it.
Sound issue has me baffled as it will randomly broadcast louder and I can’t fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love This TV
on October 13, 2025
Posted by: WayneGlass
[This review was collected as part of a promotion.] love it. It has everything, almost, that I want to watch. No issues. It’s great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Night mode doesn't work
on October 13, 2025
Posted by: NapaHouse
[This review was collected as part of a promotion.] We have had this TV for a year and no-one can get the night mode to work. So we have had to put thin tape over the sensor so the TV will to turn off after we have gone to sleep. Then when we go to turn it back on the next day we need to use two separate remotes (Universal remote and Samsung remote) to turn it back on. Yes if we just used the Samsung remote to watch TV it would work fine but that negates the whole purpose of buying a fancy TV that fits into our AV system and home style. We have 3 Frame TV's in this house and none of them work properly. We also have three older models (2020) in another house using the same Universal remote system that work perfectly.
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
NapaHouse,
We appreciate your review of Samsung’s The Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Pro
We appreciate your review of Samsung’s The Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Pro
Written by a customer while visiting Samsung US