Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
576
4 Stars
135
3 Stars
47
2 Stars
27
1 Star
49
73%of customers recommend this product.
(
102 out of
140)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
1
Worst TV I have ever owned!!!!
on November 20, 2025
Posted by: NerverAgain
[This review was collected as part of a promotion.] I have nothing but conflicts with the TV an xfinity cable. Half the time I can't watch TV stating I'm not connected. The Samsung remote dominates and I have to use 2 remotes.
Value
1
Response from Samsung USBy Samsung Specialist, November 21, 2025
Hello,
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV.
on February 9, 2026
Posted by: Rich21
from Holliston, MA
[This review was collected as part of a promotion.] This TV/ picture frame was the finishing touch to my dining room/ kitchen renovation. Picture quality is great, with the matte finish of the screen helping keep reflections to a minimum while making the art pop! I hope we get many years of enjoyment out of this 65, to go with our 55 in the next room! Only thing I would suggest improving is the mounting template - a piece of paper covering multiple sizes reliant on me getting it right wasn't great, and the spacing in the brackets doesn't seem to have any hope of lining up with US code stud spacing.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Tv stopped working Need service
on March 20, 2026
Posted by: Steve
from New jersey
[This review was collected as part of a promotion.] Tv stopped working this week. It bouts up and then shuts down
After many times trying this, we need to find a way to get in home service
After many times trying this, we need to find a way to get in home service
Features
5
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Amazing
on April 22, 2024
Posted by: Esme07
[This review was collected as part of a promotion.] I used this tv for straming and is amazing.
I also love the 2 screen feature and that i can connect to other devices on my phone like cameras around my house.
I Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
75 class the frame QLED 4K LS03D
on May 7, 2024
Posted by: Lov2shop
from New York,NY
Am so happy for my inprovement this time with samsung shopping
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's definitely worth it!
on May 16, 2024
Posted by: S23plususer101
[This review was collected as part of a promotion.] If your one for quality over quantity, this is a big plus. Doesn't take up much space and goes well with whatever set up you have for your TV/Monitor. Definitely worth a purchase & will be getting another one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every bit as discrete as I hoped It would be
on May 18, 2024
Posted by: CoolOwl25
[This review was collected as part of a promotion.] The Samsung Frame TV is a stunning addition to my home. When off, it seamlessly displays art, blending into my decor like a high-end frame. The picture quality is excellent, delivering vibrant colors and sharp details. The customizable bezels are a nice touch, allowing it to fit any room's aesthetic. The smart features are intuitive and easy to navigate. Overall, it’s both a functional and stylish centerpiece that elevates any living space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful TV
on May 20, 2024
Posted by: Birdie
[This review was collected as part of a promotion.] I have been waiting to buy this TV for a while and finally did it. With all the upgrades I am glad I did it now. Love that the picture comes on when someone is in the room. The matte screen is fantastic! The picture while watching a movie is clear and detailed. THE FRAME IS AN AWESOME TV!!!!
Only draw back is my frame is out of stock. Waiting on restock.
Value
5
Written by a customer while visiting Samsung US