Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Amazing home upgrade
on July 16, 2025
Posted by: JAVMazing
[This review was collected as part of a promotion.] This TV really does look like art! We get lots of compliments on it's display, especially when it displays oil paintings. It's great that it dims and turns off when no one is around. I also like that it can auto display new art everyday. This tv has really elevated the wall its on by making it elegant. It's great for playing games and just watching TV too. This was truly a great purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome.
on July 16, 2025
Posted by: Lovemyframe
[This review was collected as part of a promotion.] We didnt have a family room so I wanted to hide the TV and only bring it out when needed.....I didn't want a TV to have a focal point in the room. We tried councils and Armours but they were just another piece of furniture in a already crowed room. I asked my husband if we could mou t it to the wall above the piano and maybe put a wallpaper picture on it and a homemade wood frame to make it look like a picture. Good idea but unless the TV was on it still was a black screen tv.....when I was complaining about it to someone they told me about Samsung having a TV you could do that with but they didn't know what it was called.....we'll duh! When I went to our electronics store to ask about it they said why yes we have just the thing! It is called a frame TV!!! Lol....we'll this was when they were still fairly new and the price was big! But my heart was set on one...It was all I talked about! Come Christmas I got it! And I love need it....we bought another one, a bigger one, for our new family room! Best part is I can use any number of pictures offered or I can personalize the pictures and use my family photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV on the Market
on August 7, 2025
Posted by: LoveParis
[This review was collected as part of a promotion.] I love having the Frame TV in my toddlers room to have the rolling art including personal pics change in a reel format. Easy access to streaming applications like Disney/Prime/Netflix makes this tv ease of use. The anti-glare is fantastic I can the shades open in the room without distorting the picture quality. Overall style of the Frame fits well into the space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wished it sounds as good as it looks!
on August 19, 2025
Posted by: Jammer
[This review was collected as part of a promotion.] The Frame looks exquisite … the picture quality and art collection are both amazing. Unfortunately, the sound is substandard and made worse by the tendency of the volume to suddenly amplify for a few seconds before going quiet. The fix requires navigating a labyrinth of settings and “advanced” settings required each time you turn it on! Seems like Samsung knows about it but does not provide a software patch. Ugh!
Value
3
Response from Samsung USBy Samsung Specialist, August 19, 2025
Jammer,
Thank you for purchasing Samsung's Frame TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's Frame TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Such a nice change from a black screen on the wall
on August 28, 2025
Posted by: Maisie Doodle
Visitors seeing the Frame TV are amazed it is not a picture hanging on the wall. Several have gone home and ordered one for their home! Such a nice assortment of pictures to choose from.
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame-Review After 3 Months
on September 27, 2025
Posted by: HEATHER1980
[This review was collected as part of a promotion.] This is my 1st time purchasing/owning a Samsung T.V., and so far I have been very pleased with said purchase. The picture quality is a huge improvement compared to my last t.v., which was not a Samsung. While I felt the price was slightly high compared to standard TVs, so far I feel it has shown to be worth its value. While certain reviews claimed said tv to have a mediocre picture quality and contrast, especially in dark scenes, I would completely disagree. I did allot of research, comparing and contrasting before deciding on what T.V. to invest in. Although there are definitly limited viewing angles, one might argue that may be because of our tv's location and the size of room it is located in. So far, I am very pleased with said purchase and would recommend this t.v. as an investment worth one's while. Overall, I am very pleased worth said purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek TV - Great Purchase
on October 10, 2025
Posted by: BrianC
[This review was collected as part of a promotion.] The TV works great so far. It is sleek and everyone asks about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite purchase of the year
on October 14, 2025
Posted by: Cyma11
[This review was collected as part of a promotion.] Absolutely love the clean aesthetics of this TV. Picture quality is great
Value
5
Written by a customer while visiting Samsung US