Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Great TV, would recommend
on December 30, 2024
Posted by: Kvdz87
[This review was collected as part of a promotion.] This television has seamlessly integrated into our home décor. The picture quality is truly impressive, offering vibrant colors and sharp details. Setting up the art mode was surprisingly easy and adds a touch of elegance to the room. We've received numerous compliments on how well it blends in, rather than being a large black rectangle dominating the space. It's a fantastic addition to our living room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Viewing Perfection
on December 31, 2024
Posted by: Lesley
[This review was collected as part of a promotion.] I purchased this specific television for streaming and the ability to have it not look like a TV when not in use. It is perfection. I have it set to automatically change the pictures on the screen and the artwork is beautiful. I purchased a bevel to match the decor and it looks like a framed piece of artwork. It streams all of my favorite stations and is highly intuitive and simple to set up and use. I couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super clear living room essential
on December 31, 2024
Posted by: Gogadget
[This review was collected as part of a promotion.] I've owned many tvs in my life and thus TV simply checks all the boxes. Visitors always think ots actual art on the wall. No need to connect a streaming device because it comes packed already with all the apps. You can even connect a PS5 controller to it and play games. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The picture option is great
on December 31, 2024
Posted by: Jossie
[This review was collected as part of a promotion.] The picture option on the frame tv is a great feature
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on January 2, 2025
Posted by: Nitarivera
Bought it a while ago and it said good deal hands down.
Written by a customer while visiting Samsung US
Customer Rating
5
Excitement
on January 3, 2025
Posted by: Duster
Had a 55in frame before got a 65 in frame. Many more features on the Art mode.
Written by a customer while visiting Samsung US
Customer Rating
3
No longer has frame border option for free
on January 5, 2025
Posted by: Love
Dissapointing. This is my second frame tv. 65 inch was perfect. This 43 inch not so much.
Response from Samsung USBy Samsung Specialist, January 6, 2025
Love,
Thank you for your review. So that we can better understand and assist with the issues you've mentioned, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Thank you for your review. So that we can better understand and assist with the issues you've mentioned, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Not thrilled
on January 5, 2025
Posted by: LoveTVs
We only own Samsung tvs but this one has issues with the volume fluctuating on its own. The tv will flicker while watching If we keep the art on for too long.
Response from Samsung USBy Samsung Specialist, January 6, 2025
LoveTVs,
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US