Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
576
4 Stars
135
3 Stars
47
2 Stars
27
1 Star
49
73%of customers recommend this product.
(
102 out of
140)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Very happy
on February 20, 2025
Posted by: Mikelab
from Minnesota
Been using my 65” frame for a couple of months now and I am very pleased with my purchase. The picture quality is wonderful. Some of the artwork looks real. The sound quality is excellent. No sound bar needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing artwork
on March 5, 2025
Posted by: Bill
from Charleston, SC
We bought the frame tv about 6 months ago. The features are great. Great picture and the art gallery is amazing. They look like paintings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Like
on March 5, 2025
Posted by: Gary
We enjoy leaving pictures on the TV when not watching a program.
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and mount!
on March 21, 2025
Posted by: Rbasoco
[This review was collected as part of a promotion.] Such a great investment and mounted easily! Would absolutely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty sensor and just as bad of service
on March 22, 2025
Posted by: Love TV
from St Paul Mn
Terrible issue with light sensor not working and terrible service. Service kept focusing on conversation about the motion sensor and we were asking for repair of the light sensor not working . I have three Samsung frame tvs . A 55,65 and this 75. Samsung service offered no further help even on a tv under warranty. I have 6 Samsung TVs total right now. Only time I have had terrible service. This is a problem noted on the forums. Any size but ,y 75 is the only one I am experiencing issues with.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, March 24, 2025
Love TV,
Thank you for bringing your concerns to our attention. Please try reaching out to us again so we can further diagnose your issue and provide assistance.
Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. Please try reaching out to us again so we can further diagnose your issue and provide assistance.
Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Dream TV for me
on March 23, 2025
Posted by: Spicys
[This review was collected as part of a promotion.] My neighbor purchased this TV and I was in awe. It was on my wishlist for three years. I can now say I have owed the Frame TV for three months and I am in love with the art it displays in my living room. I will have a floating cabinets to house the box. This TV is the wow factor when people visit my home. Everyone has questions about it! I enjoy the fact that the art turns off when I am not in room but will start displaying when I am there to enjoy it. I don't spend a ton of time watching TV. I do like that there is that option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One fantastic picture
on March 31, 2025
Posted by: AydenFox
[This review was collected as part of a promotion.] I purchased this for a living room area and wanted to have something that looked as nice off as it did on. After reviewing lots of options I decided on the Samsung Frame. This is a highly visible area in the home and does amazing as art in the wall. It also often doubles as a fireplace, music player, or general amsr video device.
I am a fan of the huge amount of features included. Including the simple and elegant solar charging remote.
I have many Samsung devices but this is definitely a favorite!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on April 27, 2025
Posted by: Rudyolivier
[This review was collected as part of a promotion.] The Samsung The Frame 55" TV is a fantastic blend of technology and art. When mounted on the wall, it truly looks like a framed picture, adding elegance and style to any space. The QLED panel delivers vibrant colors and sharp clarity, making everything from movies to casual browsing look amazing. The no-gap wall mount and One Connect box also help create a clean, minimalist look that really sets it apart from traditional TVs.
Art Mode is one of the best features, but also the most frustrating. While the display beautifully mimics real artwork, navigating the Art Menu to access and manage personal photos is clunky and unintuitive. Uploading new images feels overly complicated, and high-resolution photo handling could be better. It’s a missed opportunity in what is otherwise a brilliant feature.
Another small downside is nighttime brightness — even on the lowest settings, the screen can still feel too bright in a dark room, slightly breaking the illusion of a natural painting. Despite these minor flaws, I highly recommend The Frame for anyone wanting a TV that seamlessly blends into their home decor. If Samsung refines the Art Mode experience and adds better dimming options, it would easily be a perfect product.
Value
4
Written by a customer while visiting Samsung US