Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
4
Great look
on September 20, 2025
Posted by: Natalie
[This review was collected as part of a promotion.] I love the flat screen and frame. It’s exactly how you would want it to be. The frame is also easy to take on and off. The not so great side of it is that the actual tv isn’t the greatest picture. Probably bc it’s do thin, but my five year old tv before this one’s screen played so much better. I hear the new model is better. Definitely love it. The frames are sold separately so it’s a big commitment with cost.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice picture - poor sound connectivity
on September 20, 2025
Posted by: SoundbarDefault
[This review was collected as part of a promotion.] We really like the non-glare picture in our sunny family room. We don’t use the frame as an artwork display though. Really unhappy that I have to manually connect my soundbar everytime I turn the TV on since it defaults to the TV speaker. Frustrating
Value
3
Response from Samsung USBy Samsung Specialist, September 22, 2025
Hello, Thank you for your review. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). If you’d like your externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is enabled. To turn on Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = ON. If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Art on the Wall
on September 21, 2025
Posted by: VTVersaggi
[This review was collected as part of a promotion.] Picture quality is amazing. I wish you didn’t have to pay for a subscription for the master’s arts but loving having this feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleep mode
on December 5, 2025
Posted by: Owford
[This review was collected as part of a promotion.] Excellent TV with one exception. The sleep option does not work. Have tried all i can see to try but TV will not shut down after hours. It stays on all night
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I think I have a new Favorite Samsung TV
on March 21, 2024
Posted by: jdicarlo0003
from Oxnard
[This review was collected as part of a promotion.] The new 2024 Samsung 43" Class The Frame QLED 4K tv is amazing. Let me start by saying that I am absolutely blown away by this TV!One of the standout features for me is the Art Mode. It's like having a beautiful piece of artwork on your wall when the TV is not in use. The ability to choose from a wide range of art pieces and customize the display to match my home decor is simply amazing.I also wanted to mention how seamlessly I was able to connect the TV to my Samsung Ultra Slim Soundbar using Q-Symphony. The combination of the stunning visuals and immersive sound truly enhances my viewing experience.As someone who owns multiple Samsung TVs, I have to say that The Frame might just be my favorite. The attention to detail and the overall design of the TV is top-notch.Setting up the TV was a breeze thanks to the Smart Things app. I was able to easily transfer my preferences from my other Samsung TVs, making the transition smooth and hassle-free.Overall, I couldn't be happier with my purchase. The Samsung 43" Class The Frame QLED 4K has exceeded my expectations in every way. I highly recommend it to anyone who wants to elevate their home entertainment experience.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, March 21, 2024
Hi jdicarlo0003,
Thanks for your review! We're delighted to hear - and see - how your 2024 Frame TV has complemented your home decor. It looks stunning placed above your fireplace!
From the minimalist bezel to the One Invisible Connection Cable, The Frame TV’s design is meant to enhance any space. You can even activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If we can ever help with anything such as settings optimization or features included on your new TV, Samsung's here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos, offers, & more
~ Samsung Specialist
Thanks for your review! We're delighted to hear - and see - how your 2024 Frame TV has complemented your home decor. It looks stunning placed above your fireplace!
From the minimalist bezel to the One Invisible Connection Cable, The Frame TV’s design is meant to enhance any space. You can even activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If we can ever help with anything such as settings optimization or features included on your new TV, Samsung's here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Product Registration: For easy access to support, promos, offers, & more
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
Take your TV design to the next level!
on March 27, 2024
Posted by: Rchase910
from Austin
[This review was collected as part of a promotion.] We had been wanting to hang a TV in our bedroom but not excited about having a big black square hanging on the wall. Well hello to the Samsung Frame TV! I am highly impressed with its innovative design and performance. The TV's ability to seamlessly blend in with my home decor and display artwork when not in use adds a touch of sophistication to our living space. The TV picture quality is excellent, providing vivid colors and sharp details for an immersive viewing experience. It was very easy to set up and get all my streaming apps going. But, best of all, the Art mode is amazing. The slim TV mount that comes with the set along with the unique power cord and set top allows you to hang the TV up against the wall like a picture frame. Then being able to select from a giant art collection (subscription worth the $$) allows me to personalize the TV to suit my style and mood. It has really created a statement piece in our room. The smart features are easy to use and enhance the overall convenience of the TV. In short, the 43" Samsung Frame TV has exceeded my expectations and has become a standout feature in our house. So far, I have spent more time enjoying selecting and viewing the art then I have watching TV. Love it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung is the Next Level
on March 27, 2024
Posted by: Nevada221
from EAST STROUDSBURG
[This review was collected as part of a promotion.] The Samsung 43” Frame QLED HDR Smart TV is a real gem. I was so astonished by the functionality and features that this TV comes with. Set up was a breeze. I wasn't used to the One Connect box that Samsung now has for its tvs. It's a box that only has one connection from the back of the TV. The box is where the additional connections go instead of the ports that used to be on the back. It comes with a wall mount to make the TV flush with the wall. The remote is amazing. It's small, white and called a Solar Remote...no batteries needed because you charge it with a USB-C and it has a power cell on the back where light also charges it. I love this TV because the picture is so clear with vibrant colors. The different modes also allow you to change your viewing preference. I like the Eye Comfort mode along with Intelligent mode which sets the picture to adjust to your room and surroundings. Lastly, the Art mode is priceless. I can display my photos as works of art. The TV has artwork from famous artists from every genre. It's easy to find art to match your room and personality. The frame of the TV has a thin bezel which can be customized with different frame designs. I am extremely pleased with my purchase of this TV and would definitely recommend if your looking to level up your TV game!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Exceeded my expectations
on March 27, 2024
Posted by: EliseS
from Rochester Hills
[This review was collected as part of a promotion.] I've been eyeing the Samsung 43” Class LS03D The Frame QLED HDR Smart TV for some time and I'm thrilled that I finally got one. I've always thought having a Smart TV that doubles as wall art was an amazing concept. This TV can be mounted flush against the wall like a painting would. It's pretty thin and relatively lightweight.
The Frame TV exceeded my expectations regarding picture and sound quality. Watching everything with subtitles was something I got used to because my previous TV had subpar sound quality and I couldn't hear what people said well. I was pleasantly surprised by how good The Frame TV sounds. I no longer need subtitles.
The vivid colors and sharp picture also make for a great viewing experience. I'm truly impressed by how crisp it is.
The setup was easy and fast. My husband and I took about 15 minutes to unbox it and start watching. The interface is user-friendly and uncomplicated.
The Art Mode is my favorite thing. There are some default images for free, but the subscription offers many works of art. It's amazing to have art on the screen when I'm not using the TV.
I expected to have something that would look good, but I got a TV that delivers much more than just that. My family is very pleased I’ve chosen The Frame. I’d definitely recommend the Samsung 43” Class LS03D The Frame QLED HDR Smart TV.
I would recommend this to a friend!
Written by a customer while visiting The Insiders