Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Great picture and art you can view is outstanding
on June 21, 2025
Posted by: Love2golf
[This review was collected as part of a promotion.] It's great to have fantastic artwork when not watching TV. The TV picture quality is great and it fits perfectly on our family room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good, not great.
on July 5, 2025
Posted by: JerseyGuy
[This review was collected as part of a promotion.] The TV is difficult to operate and the picture is good, not great.
It tries to be a TV and art.
If you want a great TV, get a different Samsung. If you want art on the wall, buy a painting.
Value
2
Response from Samsung USBy Samsung Specialist, July 7, 2025
JerseyGuy,
We appreciate your thoughts on the picture quality of Samsung’s Frame TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your thoughts on the picture quality of Samsung’s Frame TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional TV
on July 5, 2025
Posted by: WebKam
[This review was collected as part of a promotion.] Daily viewership of shows, movies and occasional video game playing. Whenever not in use i allow a variety of photos to display on a recurring bases. With the variety of settings this television exceeds my expectations, quality, clarity with precise of depth and details. The best TV I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
2024 frame tv review
on July 16, 2025
Posted by: Theframe
[This review was collected as part of a promotion.] I got the frame tv cause it seem very interested I am having hard time figure everything out on it it’s so much stuff if your are not computer literal this is probably not the tv for you it’s a very nice tv and the art is cool but I have only had it maybe six months and this is the second time it will not stay on there is one good thing you can get it repaired directly through tv service can read your tv but you have to buy a care plan through them to get the service which it’s a good deal on it I have checked everything on my tv it’s in good shape but I keep doing something that makes its shut down the picture and trust me I have tried everything two or three times if you stream your tv and don’t have cable that will be a problem to keep it going probably the tv is smarter than me but for people that buy art you definitely should get it you will love it Samsung is the best products all there products are good I will only buy there tv and there all there stuff so don’t get me wrong I will figure it out what’s going on with my tv I know I will it’s just frustrating that my tv is smarter than me lol I do thing you should buy one or any of there tv are good thanks
Value
3
Response from Samsung USBy Samsung Specialist, July 16, 2025
Hi Theframe,
We appreciate you taking the time to let us know about your experience with your Frame TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your Frame TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy
on July 29, 2025
Posted by: Nancy1356
[This review was collected as part of a promotion.] Don’t love the remote. Can’t charge and solar sucks
Value
2
Response from Samsung USBy Samsung Specialist, July 30, 2025
Nancy1356,
I’m sorry to hear your SolarCell Remote is not charging as expected. Please try these steps which may help resolve this:
1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote.
2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected
If you’re still experiencing issues with the remote, please also try the following:
- Unplug the TV for 30 seconds, and plug it back in.
- Try moving closer to the TV and re-pairing.
- Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery
- Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now
I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear your SolarCell Remote is not charging as expected. Please try these steps which may help resolve this:
1. Press and hold Return and Microphone buttons (diagonally up and to the right of Return). This will reset the remote.
2. Stand within 1 foot of the TV and press and hold Return and Play/Pause simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected
If you’re still experiencing issues with the remote, please also try the following:
- Unplug the TV for 30 seconds, and plug it back in.
- Try moving closer to the TV and re-pairing.
- Check to see if your remote is charged: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery
- Check for available firmware updates on your TV: Settings > Support > Software Update > Update Now
I hope the above helps. Should the issue persist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome but
on August 12, 2025
Posted by: Bedroom
[This review was collected as part of a promotion.] Too large for single wide trailer, makes everything else seem smaller
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung’s Frame TV is top notch!!
on August 20, 2025
Posted by: Ripper
[This review was collected as part of a promotion.] We love our Frame TV by Samsung. This is our main television in our living room that is used solely for streaming. I love the elevated feature of art. It is so fun to change out the artwork for the seasons.
My husband and I are baby boomers and sometimes have issues with techie stuff, but we have been able to navigate through set up, operation, art mode etc. with no problem.
Wish we hadn’t waited so long to get one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it!!!
on August 20, 2025
Posted by: Farhad
[This review was collected as part of a promotion.] The TV's incredibly thin profile allows it to blend seamlessly into my living space, transforming into a beautiful piece of artwork when not in use. This feature sets it apart from other televisions on the market.
the picture quality is outstanding. Colors are vibrant. I really like the anti-reflection screen, which effectively eliminates glare and allows for clear viewing from any angle, even in brightly lit rooms.
My only complaints are regarding the customizable frames. They are quite expensive, and because I have the TV on a swinging arm and move it frequently, the frame sometimes comes off.
the picture quality is outstanding. Colors are vibrant. I really like the anti-reflection screen, which effectively eliminates glare and allows for clear viewing from any angle, even in brightly lit rooms.
My only complaints are regarding the customizable frames. They are quite expensive, and because I have the TV on a swinging arm and move it frequently, the frame sometimes comes off.
Value
5
Written by a customer while visiting Samsung US