Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Wow love it
on October 20, 2025
Posted by: Nater19
[This review was collected as part of a promotion.] I love this tv. I went 85" despite what my wife said. Glad I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything we expected
on November 21, 2025
Posted by: Happycustomers
[This review was collected as part of a promotion.] Great picture, perfect as a wall decoration when not being watched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound issue
on December 5, 2025
Posted by: NJluvstoshop2
[This review was collected as part of a promotion.] Love everything about my new TV except the sound. The sound goes in and out and up and down. It’s odd when you are watching something the volume is set where you want it and it goes way up without touching it. Thought it was cable at first but it’s not.
Value
3
Response from Samsung USBy Samsung Specialist, December 5, 2025
NJluvstoshop2,
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great tv
on April 22, 2024
Posted by: sdw018
[This review was collected as part of a promotion.] There is nothing to complain about this tv. Love the q symphony feature when paired with Samsung soundbar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on August 9, 2024
Posted by: Melstorm
[This review was collected as part of a promotion.] Love the way it looks on my wall. It looks like a picture frame just as intended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 29, 2024
Posted by: Home629
[This review was collected as part of a promotion.] Awesome great working tv I'm happy and please nnnnnn
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's an amazing tv
on September 21, 2024
Posted by: Filthyone
I have had one of the best TV I ever had and I am 68 years older
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome tv, but...
on November 18, 2024
Posted by: Anthony
[This review was collected as part of a promotion.] I love the tv and It looks amazing. The hdmi ports didn't not work on the one that i had gotten. I was understanding that it could happen, but when It came to deal with warranty it was, and has been a nightmare. I'm at 3 weeks now of being jerked around and it has till not been delt with yet. The tv is great but the service is trash and nothing but a head ache
Value
4
Response from Samsung USBy Samsung Advisor, November 18, 2024
Hi Anthony,
Thank you for taking the time to share your concerns with us. We truly understand how frustrating this can be, and we want you to know that we have escalated your case. Our dedicated service teams are currently investigating your interactions to ensure we provide you with the support you need.
At Samsung, we genuinely care about providing you with the best possible product experience, quality, and value. Your feedback is incredibly important to us, and we will be sharing it with our product and customer care teams to help us improve.
While we work through your case, please don’t hesitate to reach out to us directly if you’d like to. Just have your ticket number ready and call 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also connect with our Live Chat agents by clicking on the ‘Support’ link on our website. We’re here for you, and we want to ensure your concerns are addressed.
~ Samsung Advisor
Thank you for taking the time to share your concerns with us. We truly understand how frustrating this can be, and we want you to know that we have escalated your case. Our dedicated service teams are currently investigating your interactions to ensure we provide you with the support you need.
At Samsung, we genuinely care about providing you with the best possible product experience, quality, and value. Your feedback is incredibly important to us, and we will be sharing it with our product and customer care teams to help us improve.
While we work through your case, please don’t hesitate to reach out to us directly if you’d like to. Just have your ticket number ready and call 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also connect with our Live Chat agents by clicking on the ‘Support’ link on our website. We’re here for you, and we want to ensure your concerns are addressed.
~ Samsung Advisor
Written by a customer while visiting Samsung US