Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Frame TV Review
on December 22, 2025
Posted by: MISHA2020
[This review was collected as part of a promotion.] I absolutely love my frame tv. The picture quality is outstanding. Its a peace of art that transforms my living room. Picture quality is outstanding with vibrant colors, sharp details and excellent brightness. Family and friends who visited my home absolutely loved it and are planning to buy it too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Do you expect anything less?
on July 22, 2024
Posted by: LovemySammy
[This review was collected as part of a promotion.] I don't know what other brand name tvs are like and I will never know, Because Samsung is all I'll ever know. I decided to buy The Frame TV because I wanted to remove my 55" wine painting from the wall in the kitchen and have a TV there instead. So why not The Frame if you love Art as well The digital art collection has gotten better. My friends are blown away even before I tell them it's a TV they've all assumed that it's a painting. Such a great concept for a television. What will Sammy think of next?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
People keep thinking it’s an actual picture frame
on August 21, 2024
Posted by: Arbys5for595
[This review was collected as part of a promotion.] We had the tv mounted to the wall with the one connect box hidden in the wall behind it. I think this is the best way to go. Looks great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Screen
on September 1, 2024
Posted by: Royasdf
[This review was collected as part of a promotion.] I love how it looks, makes my home look way better, the image on it is awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Literally doesn't work as advertised
on September 10, 2024
Posted by: SamsungSucks
If you are buying this tv for art mode, it literally doesn't work.
Motion detection doesn't work.
Light detection doesn't work.
Light detection doesn't work.
If you turn off an HDMI source, you'll stare at a blue screen instead of art.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, September 10, 2024
Hi there,
We appreciate you sharing your experience with the 2024 Frame TV. For optimal performance, please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help. You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience with the 2024 Frame TV. For optimal performance, please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help. You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and impeccable quality
on September 13, 2024
Posted by: Love2Shop
[This review was collected as part of a promotion.] I used it everyday for work and it has never failed me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Art frame is disguise
on October 22, 2024
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I bought the Frame TV and set it up as an art frame in my living room. At first glance, everyone thinks it’s just a piece of art, but after a few minutes, when the image changes, they ask, "What is that?" That’s when I reveal it’s the Frame TV by Samsung.
The motion sensor is a great power-saving feature, turning off the display when no one is in the room. The interchangeable bezels and ultra-slim mount give it the look of a true art frame, blending perfectly with the decor.
With the art subscription, you have access to world-famous artwork, and you can easily upload your own photos via USB or the SmartThings app (just make sure you're on the same Wi-Fi network).
As a TV, it’s fantastic. The UI is fast and responsive, and it doubles as a smart home hub. The solar-powered remote is another bonus—no more worrying about batteries!
I paired the Frame TV with the Q990D Soundbar and a Music Frame, and the sound blew me away. Once you experience it, you won’t want to go back to regular TV audio.
If you're looking for a TV that can seamlessly transform into a piece of art, this is the one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Turn off "ART" feature?
on March 2, 2025
Posted by: El Guy
I bought this a few weeks ago and did not understand that I could not turn off the "art" feature. There must be some way to do this without paying a fee for the feature that I do not want. The screen needs to be off at night as the lit up screen is too bright to be left on at night. The art work streamed is not what I want. The only way to access the art feature is to pay for the Samsung feature first.
Response from Samsung USBy Samsung Specialist, March 3, 2025
Hi there,
Thanks for sharing your user experience. Please know you can fully power off your Frame TV by pressing and holding the power button.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your user experience. Please know you can fully power off your Frame TV by pressing and holding the power button.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US