Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
576
4 Stars
135
3 Stars
47
2 Stars
27
1 Star
49
73%of customers recommend this product.
(
102 out of
140)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Frame life
on September 16, 2024
Posted by: Frameman
[This review was collected as part of a promotion.] Movies and samsung TV are my 2 name uses for the frame. I love the art work and how it changes giving the space a different vibe each time I enter the room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great accent!
on October 4, 2024
Posted by: Artdesign47
[This review was collected as part of a promotion.] Great product! I use it in my front entrance wall of my house and love seeing the different type of art. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and beautiful
on April 22, 2024
Posted by: Floatskywalker
[This review was collected as part of a promotion.] I use my frame for watching live streams on twitch. I also watch Netflix prime videos as well as Disney and everything looks amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Frame review
on August 7, 2024
Posted by: Jg33chromomagnetism
[This review was collected as part of a promotion.] The frame is an awesome example of cutting edge tech. From the fold and flip to the frame to many other examples im a big fan of the risks Samsung takes to bring us excellent products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV in every aspect.
on August 20, 2024
Posted by: gqjake
[This review was collected as part of a promotion.] The picture quality on this tv will blow you out of the water. Stunning clarity and color! The anti-reflective screen really works and is a godsend in my space. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Headache!
on October 28, 2024
Posted by: Emmanuel
Purchased this tv 3 weeks ago and paid to have it installed. The "professional" install still hasn't happened. At this point I don't even know if this tv works or how it looks. It is still sitting sealed in the box! Called today, after the 3rd failed attempt to have it installed, to request a different installing company and was told to wait 1-2 days just to see if I can be done!! This is ridiculous will not buy another samsung product!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, October 30, 2024
Emmanuel,
Thank you for bringing your concerns to our attention. Rest assured, we have escalated your case, and our service teams are actively investigating your interactions with us.
Please know that Samsung is steadfast in providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
In the meantime, should you wish to contact us directly with your ticket number, please call 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. Rest assured, we have escalated your case, and our service teams are actively investigating your interactions with us.
Please know that Samsung is steadfast in providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
In the meantime, should you wish to contact us directly with your ticket number, please call 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love This TV!!!
on November 18, 2024
Posted by: FloridaMom
[This review was collected as part of a promotion.] I love this tv so much! The matte screen is just beautiful and although I bought it for the artwork display, I also really like how movies and television shows look on it. Installed easily with no problems and have not had any problems streaming or with connectivity. I would absolutely recommend this tv!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
You can do better
on March 5, 2025
Posted by: David
from Jacksonville, FL
This is my second Frame TV. The first one lasted less than 3 years before the panel went bad. The cost of repair was almost as much as a new TV, so i got a new TV.
The latest software updates to the Frame have made functionality that worked before stop working.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, March 5, 2025
Hi David,
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with assistance specific to these functions you've mentioned, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with assistance specific to these functions you've mentioned, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US