Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
576
4 Stars
135
3 Stars
47
2 Stars
27
1 Star
49
73%of customers recommend this product.
(
102 out of
140)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Great TV that doubles as artwork
on November 5, 2025
Posted by: MattyP
[This review was collected as part of a promotion.] The Samsung Frame TV is a cool mix of high-tech screen and fancy wall art. It looks just like a picture frame, so it blends right into your room and turns into an art gallery when you’re not watching TV. The QLED screen gives super clear 4K pictures with bright colors, deep blacks, and lots of brightness—great for movies, games, or shows.
I love the Art Mode; you can show tons of artwork or your own photos, and the matte screen cuts down on glare so it looks like real canvas. It’s thin, has snap-on frames, and a hidden cable for a clean setup.
The smart stuff runs on Tizen—easy to use, lots of apps, works with Bixby, Alexa, or Google. Sound is okay, but add a soundbar for better audio.
Bottom line: the Frame TV is awesome for anyone who wants a stylish TV that looks good even when it’s off. Worth the money if you care about looks and quality.
I love the Art Mode; you can show tons of artwork or your own photos, and the matte screen cuts down on glare so it looks like real canvas. It’s thin, has snap-on frames, and a hidden cable for a clean setup.
The smart stuff runs on Tizen—easy to use, lots of apps, works with Bixby, Alexa, or Google. Sound is okay, but add a soundbar for better audio.
Bottom line: the Frame TV is awesome for anyone who wants a stylish TV that looks good even when it’s off. Worth the money if you care about looks and quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Review of The Frame LS03D QLED 4K TV (2024)
on November 5, 2025
Posted by: Mike3shop
[This review was collected as part of a promotion.] I bought the 75-inch Samsung Frame for my living room because I wanted a big screen that still looked stylish. I didn’t add a bezel yet, but even without one, the matte finish makes it look more like art than a TV. With Art Mode on, it really does blend into the room. People usually don’t realize it’s a TV until something starts moving.
Picture quality is strong for what I use it for the most: streaming and sports. It’s bright, colorful, and handles motion really well. I watch with lights on or in daylight a lot, and the anti-glare coating makes a big difference. It doesn’t have the deepest blacks for dark movie nights, but that’s not a deal breaker for me.
The One Connect box keeps everything clean. Only one thin cable goes up to the TV, so the whole wall looks neat and intentional instead of cluttered with wires. Sound is decent. It works fine for everyday watching, though eventually I might add a soundbar.
Overall, I’m really happy with it. It makes the room look better while still being a very good TV. If someone wants an immersive theater setup, they might pick an OLED. But for a bright living room where style matters, The Frame is exactly what I wanted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This frame tv has great art.
on November 5, 2025
Posted by: RetiredDude
[This review was collected as part of a promotion.] The picture is sharp and clear. The options for uploading different art is great. We regularly change out art including photos we have taken. Only drawback is slow response at times when selecting streaming service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 6, 2025
Posted by: h1000h
[This review was collected as part of a promotion.] This product is amazing and looks great on the wall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty tv, hard to find live channels. FRUSTRATING
on November 20, 2025
Posted by: doggiemom
[This review was collected as part of a promotion.] I love the art on my Samsung frame tv. I have extreme difficulty getting live channels like cnn. It often reverts to netflix. Have called on my dealer 3 times to come out and fix this. Doesn't stay fixed.
Value
2
Response from Samsung USBy Samsung Specialist, November 21, 2025
doggiemom,
I’m sorry you have tried troubleshooting without success. Please contact Samsung Customer Support so we can better understand your issue and provide further assistance specific to your usage scenario.
You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
I’m sorry you have tried troubleshooting without success. Please contact Samsung Customer Support so we can better understand your issue and provide further assistance specific to your usage scenario.
You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Picture, Disappears in Room, Slim
on November 21, 2025
Posted by: JES64CH
[This review was collected as part of a promotion.] We now have >5 FrameTV's from 42-75" and they're all stellar products. These TV's literally disappear into your room. Moreover, the artwork available is stellar and wide-ranging. Finally, the picture quality, viewability, and universality of adding use as a computer monitor, AppleTV/ROKU, etc., just work elegantly and with no intervention.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture Quality Alwats Top Notch
on December 5, 2025
Posted by: SASmith
[This review was collected as part of a promotion.] The only reasons I purchased and kept my Samsung Frame 55" TV.
1) Samsung TV, are quality TVs.
2) Picture Quality always great clarity.
3.) I have purchased Samsung TVs for the last 16 years with excellent success.
2) Picture Quality always great clarity.
3.) I have purchased Samsung TVs for the last 16 years with excellent success.
My first was purchasewas the Hisense Frame 55" TV it was on sale and less expensive.
I don't regret the Hisense purchase, due to the fact this TV had a better long remote with a back light for night and a beautiful color remote and comfortable to hold.
I don't regret the Hisense purchase, due to the fact this TV had a better long remote with a back light for night and a beautiful color remote and comfortable to hold.
The Hisense accessories were better, no additional cost for the art, and the frame included. Also included a two year warranty.
The Hisense TV picture quality was the deal breaker for me.
I'm spoiled by Samsung picture quality.
The Samsung Frame 55" looks smaller when the frame is attached.
The Frame 65" maybe a better choice for size and looks.
The Samsung art is yummy to look at, I sit with a glass of wine and feel so relaxed and serene just watching my art display.
I love when my TV is turned off, my family room is divine with the art displaying.
The Frame 65" maybe a better choice for size and looks.
The Samsung art is yummy to look at, I sit with a glass of wine and feel so relaxed and serene just watching my art display.
I love when my TV is turned off, my family room is divine with the art displaying.
(Samsung I really feel you should please send me a 65" Frame TV, to include a frame the teak wood and I would be most grateful.
( "You don't have, if you don't ask".)
( "You don't have, if you don't ask".)
The title of my email to write this review "Sharon tell us how you really feel".
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love TV design, underwhelmed by the picture
on December 5, 2025
Posted by: EdMfromDC
[This review was collected as part of a promotion.] Wow, the TV is as advertised in terms of its design and appearance flat on the wall. However, the color quality and the ease of changing the color is underwhelming. I am kind of surprised actually. Sorry.
Value
3
Response from Samsung USBy Samsung Specialist, December 5, 2025
EdMfromDC,
We appreciate your feedback on the picture quality of Samsung’s Frame TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Frame TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US