Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(772 Reviews)
Rating breakdown 772 reviews
5 Stars
535
4 Stars
125
3 Stars
45
2 Stars
24
1 Star
43
70%of customers recommend this product.
(
73 out of
105)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
If you love art you got no option but these one.
on October 20, 2025
Posted by: JCAMP97
[This review was collected as part of a promotion.] I love the art pieces it brings with the membership and the features it has like the sensor the TV has to turn off by itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Absolute terrible
on October 30, 2025
Posted by: Richard
Display doesn't work after 6 months
And they won't fix it
Even under warranty!
And they won't fix it
Even under warranty!
Response from Samsung USBy Samsung Specialist, October 31, 2025
Richard,
It’s unfortunate to hear about your experience with Samsung’s Frame TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear about your experience with Samsung’s Frame TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV that doubles as artwork
on November 5, 2025
Posted by: MattyP
[This review was collected as part of a promotion.] The Samsung Frame TV is a cool mix of high-tech screen and fancy wall art. It looks just like a picture frame, so it blends right into your room and turns into an art gallery when you’re not watching TV. The QLED screen gives super clear 4K pictures with bright colors, deep blacks, and lots of brightness—great for movies, games, or shows.
I love the Art Mode; you can show tons of artwork or your own photos, and the matte screen cuts down on glare so it looks like real canvas. It’s thin, has snap-on frames, and a hidden cable for a clean setup.
The smart stuff runs on Tizen—easy to use, lots of apps, works with Bixby, Alexa, or Google. Sound is okay, but add a soundbar for better audio.
Bottom line: the Frame TV is awesome for anyone who wants a stylish TV that looks good even when it’s off. Worth the money if you care about looks and quality.
I love the Art Mode; you can show tons of artwork or your own photos, and the matte screen cuts down on glare so it looks like real canvas. It’s thin, has snap-on frames, and a hidden cable for a clean setup.
The smart stuff runs on Tizen—easy to use, lots of apps, works with Bixby, Alexa, or Google. Sound is okay, but add a soundbar for better audio.
Bottom line: the Frame TV is awesome for anyone who wants a stylish TV that looks good even when it’s off. Worth the money if you care about looks and quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Review of The Frame LS03D QLED 4K TV (2024)
on November 5, 2025
Posted by: Mike3shop
[This review was collected as part of a promotion.] I bought the 75-inch Samsung Frame for my living room because I wanted a big screen that still looked stylish. I didn’t add a bezel yet, but even without one, the matte finish makes it look more like art than a TV. With Art Mode on, it really does blend into the room. People usually don’t realize it’s a TV until something starts moving.
Picture quality is strong for what I use it for the most: streaming and sports. It’s bright, colorful, and handles motion really well. I watch with lights on or in daylight a lot, and the anti-glare coating makes a big difference. It doesn’t have the deepest blacks for dark movie nights, but that’s not a deal breaker for me.
The One Connect box keeps everything clean. Only one thin cable goes up to the TV, so the whole wall looks neat and intentional instead of cluttered with wires. Sound is decent. It works fine for everyday watching, though eventually I might add a soundbar.
Overall, I’m really happy with it. It makes the room look better while still being a very good TV. If someone wants an immersive theater setup, they might pick an OLED. But for a bright living room where style matters, The Frame is exactly what I wanted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This frame tv has great art.
on November 5, 2025
Posted by: RetiredDude
[This review was collected as part of a promotion.] The picture is sharp and clear. The options for uploading different art is great. We regularly change out art including photos we have taken. Only drawback is slow response at times when selecting streaming service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 6, 2025
Posted by: h1000h
[This review was collected as part of a promotion.] This product is amazing and looks great on the wall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty tv, hard to find live channels. FRUSTRATING
on November 20, 2025
Posted by: doggiemom
[This review was collected as part of a promotion.] I love the art on my Samsung frame tv. I have extreme difficulty getting live channels like cnn. It often reverts to netflix. Have called on my dealer 3 times to come out and fix this. Doesn't stay fixed.
Value
2
Response from Samsung USBy Samsung Specialist, November 21, 2025
doggiemom,
I’m sorry you have tried troubleshooting without success. Please contact Samsung Customer Support so we can better understand your issue and provide further assistance specific to your usage scenario.
You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
I’m sorry you have tried troubleshooting without success. Please contact Samsung Customer Support so we can better understand your issue and provide further assistance specific to your usage scenario.
You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Picture, Disappears in Room, Slim
on November 21, 2025
Posted by: JES64CH
[This review was collected as part of a promotion.] We now have >5 FrameTV's from 42-75" and they're all stellar products. These TV's literally disappear into your room. Moreover, the artwork available is stellar and wide-ranging. Finally, the picture quality, viewability, and universality of adding use as a computer monitor, AppleTV/ROKU, etc., just work elegantly and with no intervention.
Value
5
Written by a customer while visiting Samsung US