Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
576
4 Stars
135
3 Stars
47
2 Stars
27
1 Star
49
73%of customers recommend this product.
(
102 out of
140)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
Exactly What We Wanted
on October 14, 2025
Posted by: mlosasso
[This review was collected as part of a promotion.] I love my Frame television. I do not like a TV to show, and have gone to great lengths to hide a TV. In doing so, I was never able to have such a large television set. Now, I have a 75" TV and no one even knows it is there when it is off. I routinely get compliments on my "artwork" and have even had others who have seen it run out and buy one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for family room/man cave compromise
on October 14, 2025
Posted by: Trvlgodds
[This review was collected as part of a promotion.] This TV is great for a non-TV girl to live with her big TV coveting husband! This is the best of both worlds. He gets to view his sports and movies and I get my great room to stay looking great! You’ve made us both happy and neither compromised. How us that possible?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn’t be any happier with my frame TV
on October 16, 2025
Posted by: MissB5
[This review was collected as part of a promotion.] Ultimate experience watching sports movies best television purchase ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks like real artwork
on October 20, 2025
Posted by: Ali101
[This review was collected as part of a promotion.] I have so many people that come to the house they think I don’t have a television which I love.
I don’t like the television to be the focal point of my living room so this is the best decision. I’ve made thinking about putting one in my office.
I don’t like the television to be the focal point of my living room so this is the best decision. I’ve made thinking about putting one in my office.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We love all 4 of our Frame TVs. A fifth soon.
on October 20, 2025
Posted by: moe1970
[This review was collected as part of a promotion.] How do I make additional folders on my Frame TV in order to organize the countless number of photos you provide, that I pay a membership to access? This is a bit limiting when you only have a single Favorites folder available. I should be able to take all the scary photos you have and make a "Halloween" folder, all the snowscapes and make a "Winter" folder. The only reason I am paying for the membership is to get "UNLIMITED" access to your photos. Why isn't there a way to make folders or to group the pictures how I would like them to be?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Frames
on October 20, 2025
Posted by: MyFrames
[This review was collected as part of a promotion.] I now have 3 Samsung Frames TV’s. I started with the 65”, then added an 85”. I just purchased a 55” for our quasi exercise/office room (converted bedroom).
We love the Frame, because in addition to the quality and features, it also provides a “framed” art piece, and isn’t just a large black rectangle hanging on the wall.
I did notice the most recent Frame had features which apparently are not available on my previous Frame TV’s, namely the Daily +, which provides exercise routines. This works out for our purposes, but since it is likely software/links, I am not sure why it is not available on previous versions .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If you love art you got no option but these one.
on October 20, 2025
Posted by: JCAMP97
[This review was collected as part of a promotion.] I love the art pieces it brings with the membership and the features it has like the sensor the TV has to turn off by itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Absolute terrible
on October 30, 2025
Posted by: Richard
Display doesn't work after 6 months
And they won't fix it
Even under warranty!
And they won't fix it
Even under warranty!
Response from Samsung USBy Samsung Specialist, October 31, 2025
Richard,
It’s unfortunate to hear about your experience with Samsung’s Frame TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear about your experience with Samsung’s Frame TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US