Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Average customer rating
4.4
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
576
4 Stars
135
3 Stars
47
2 Stars
27
1 Star
49
73%of customers recommend this product.
(
102 out of
140)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
Customer Rating
5
We love the artwork the ability to change
on June 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] When not watching tv the artwork displays throughout the day in our living room. It’s a great addition and adds a nice atmosphere with art.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and also fun features
on June 5, 2025
Posted by: Frankiesamsung
[This review was collected as part of a promotion.] Watching movies and sports. Good tv and the only drawback is the remote does not charge very well via the solar method. Needs to be plugged in..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Frame TVs
on June 5, 2025
Posted by: Leru
from Utah
I own 2 Frame TVs. I have one in my living room and one in my bedroom. I absolutely love them! I’ve received many compliments on the “art” on my walls. When people find out they are tvs they are surprised. I love the art and entertainment concept. Good job Samsung!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, but dissapointing software
on June 5, 2025
Posted by: Rene7L
[This review was collected as part of a promotion.] I bought a 75" Frame TV in 2021 and loved how it worked. There was only one problem with the eARC HDMI port, while my other Samsung TVs in the house interface flawlessly with my SONOS system, with the Frame, I always had to increase the volume from around 2.0 to around 6.5 to get the equivalent volume of the other Samsungs which also had eArc ports.
Otherwise, we loaded some of our own artwork, and the software worked flawlessly, always turning on when someone was in the room, going through its slideshow, and going to sleep at night.
Then after three years, the colors on the left quarter of the TV started fading. After a few weeks, they had almost become black and white. The house is off the ocean, in a remote area to hard to service, so we trashed it and ordered another 75" Frame, but this time, it is a 2024 model.
This one has the same volume problems as the previous one, but in addition, the sensors seem to be of very poor quality as it half the time it does not come out of sleep mode and simply stays dark – not very useful. I must use the remote to turn it on and off to get the slideshow started. This is most annoying and reduces the value of having the TV to display art.
Also, we loaded the same 50 photos, which is an annoying low limit, but this time, there are 4 of the 50 that have a resolution of 3024x1701 instead of 4032x2268. Unfortunately, these 4 photos appear with a white frame around them while the 46 others are frameless. The 2021 did not do this!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on June 5, 2025
Posted by: Lovemyroom
[This review was collected as part of a promotion.] We absolutely love this TV. We have it over our fireplace in our family room and use it for streaming movies, shows and sports. I saw this before we remodeled our family room and fell in love with it. The thing I love is that I can change the pictures on the frame with each season and holiday. The color and the details of the paintings are so realistic. We have fooled so many people when they come over. They always ask us we’re are TV is. We love it!!! It is so fun!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow...just wow!
on June 20, 2025
Posted by: SamsungOffice
[This review was collected as part of a promotion.] This is an incredible television! I use it in my office. Visitors cannot believe it's a television. I subscribe to the art service and change the art weekly. I like the built in streaming services and Samsung TV's network of channels. I did have to hire an electrician and a handyman to mount and wire a box into the wall to achieve the completely flat mount, so be sure to include that into your budget. Several people who have seen it in my office have purchased one for their home or office.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No glare from lights
on June 20, 2025
Posted by: KManwell
[This review was collected as part of a promotion.] The main reason I wanted this TV was to be able display family pictures when it wasn't being used. But I fell in love with how it doesn't have any glare from the lights in the roo, or from the sun shining in through the windows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing picture quality, sub par software
on June 26, 2025
Posted by: Cervin
[This review was collected as part of a promotion.] The picture quality on the TV is amazing and the colors really pop but like all Samsung TVs the software ends up bottlenecking. It just ends up being so slow. Then the art function stopped working and after reaching out to support they were unable to help. So now we just use the TV as a regular TV but as an art TV it's become useless
Value
3
Response from Samsung USBy Samsung Specialist, June 26, 2025
Cervin,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US