Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
Bring The Theater Home
on October 1, 2025
Posted by: Wombat
[This review was collected as part of a promotion.] I've used Samsungs forever, but this took our movie nights at home to the next level. Setup was seamlessly easy, selecting our favorite streaming services and we were setup and loving our favorite shows in less than 10 minutes.
We watch all sorts of movies from different genres and directors, all requiring different lighting and sound engineering. The S90D delivered it all so effortlessly. No lagging UI, no tinny audio, no washed out dark colors. We truly felt immersion in movies and the audio made us feel like we were at the movie theater without the hefty price tag.
It pairs so well with all of our other Samsung devices to really assist you in life as well. We get quick notifications for our appliances without major distractions so when we're done binging a new season we can get those dishes put away.
We love our Samsung S90D and we're also excited to see where Samsung takes us next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lasted 11 months
on November 20, 2025
Posted by: DontbuythisTV
[This review was collected as part of a promotion.] Complete power failure in 11 months. There are thousands of identical issues with the 77” S90D OLED. Repairs are taking forever and come with NO extended warranty after the 1 year from Samsung.
SAMSUNG NEEDS TO RECALL THIS TV
Value
1
Response from Samsung USBy Samsung Brand Ambassador, November 21, 2025
Hello,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is superior to all others.
on December 14, 2025
Posted by: emc100
[This review was collected as part of a promotion.] The color, picture clarity and sound are the best I've ever seen. We love this TV.
The black is true black and colors are amazing. We have rewatched movies on this TV and are amazed by the difference and quality.
We are so happy with this TV that we purchased one for our daughter and son in law.
We tell all our friends and family about the Samsung Oled TV.
Very highly recommend!
The black is true black and colors are amazing. We have rewatched movies on this TV and are amazed by the difference and quality.
We are so happy with this TV that we purchased one for our daughter and son in law.
We tell all our friends and family about the Samsung Oled TV.
Very highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific Color
on January 5, 2026
Posted by: JAH114
Everything about this television is exceptional - Picture quality, brightness and color accuracy. I generally view the TV from a chair diagonal to the TV and picture quality is still great. I highly recommend the television.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing
on November 29, 2024
Posted by: None
Do not like the mini remote. Cannot input numbers. A royal pain when streaming.
Response from Samsung USBy Samsung Specialist, December 2, 2024
None,
Thank you for sharing your thoughts on the SolarCell Remote. Please know you can select channels directly by number when pressing the “123” button on the remote to display the virtual numeric keypad. Use the left and right directional buttons to move along the row, and then press the Select button to choose the number. When you have finished selecting all the numbers you need (for example, 123), press the up directional button to move to the Done option, and then press the Select button to finish.
To assist you in the learning the various features, functions, and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the S90D to download this guide.
Please also keep in mind the Remote Guide is directly embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the SolarCell Remote. Please know you can select channels directly by number when pressing the “123” button on the remote to display the virtual numeric keypad. Use the left and right directional buttons to move along the row, and then press the Select button to choose the number. When you have finished selecting all the numbers you need (for example, 123), press the up directional button to move to the Done option, and then press the Select button to finish.
To assist you in the learning the various features, functions, and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the S90D to download this guide.
Please also keep in mind the Remote Guide is directly embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Don’t Buy the OLED Hype
on December 14, 2024
Posted by: Doc Tall
I bought this TV thinking it would be a significant step up from my Samsung QLED, and boy am I disappointed. The picture is less smooth not more, and the “deep blacks” everyone talks about with OLED make no difference on my actual viewing experience. If you watch a lot of sports, please don’t get this TV…
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, December 16, 2024
Doc Tall,
Thank you for sharing your thoughts on the picture quality of your S90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your S90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Dont Buy
on December 30, 2024
Posted by: mk01
I had it for less than a week and it shut off mid watch and wont turn back on. Screen went black and now I cant turn it on or do anything and am waiting for new TV. Less than a week and it already died too much money for a horrible product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, December 31, 2024
mk01,
It’s unfortunate to hear you’re experiencing issues with your S90D TV. Please give us the opportunity to gather additional information from you so we can isolate this issue and provide steps towards a resolution.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear you’re experiencing issues with your S90D TV. Please give us the opportunity to gather additional information from you so we can isolate this issue and provide steps towards a resolution.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
More positives than negatives
on December 31, 2024
Posted by: Mo Yac
from California
Positives: Great picture. Easy to set up, seamless connections with other devices.
Negatives: the remote control is difficult to use. Especially the volume bar. It is hard to increase or decrease the volume without put the volume on mute.
Negatives: the remote control is difficult to use. Especially the volume bar. It is hard to increase or decrease the volume without put the volume on mute.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US