Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
Fantastic
on February 20, 2025
Posted by: Mikezee
Owned for a month and the picture is fantastic. Best tv I have ever purchased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Muffled sound from TV Speakers
on February 20, 2025
Posted by: bball45
from Tucson, AZ
I bought a Samsung 65" OLED S90 three months ago. I have encountered muffled TV speakers six times since then. The fix is to power off the TV and power it back on.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, February 20, 2025
bball45,
Thank you for purchasing Samsung's S90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q- and S-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's S90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q- and S-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Much better then LED
on February 20, 2025
Posted by: Dennis
from NJ
Should have gone OLED a long time ago much better then LED sound decent for news casual listening.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Trouble with remote
on February 20, 2025
Posted by: PaulG
My Comcast universal remote doesn’t work well with the tv. I have to wave it in circles to get it to turn off the tv.
Response from Samsung USBy Samsung Specialist, February 20, 2025
PaulG,
We're sorry to hear your Comcast remote isn't working well with your S90D TV. If you haven't already, we encourage you to reach out directly to Comcast to see if there is any additional remote programming needing to be completed on their end.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We're sorry to hear your Comcast remote isn't working well with your S90D TV. If you haven't already, we encourage you to reach out directly to Comcast to see if there is any additional remote programming needing to be completed on their end.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
OLED S 90D
on February 20, 2025
Posted by: Mikey G
from Buffalo NY
Another excellent television from Samsung. Picture is awesome, especially for movies and sports. Only feature that brought this review down to a 4.5 is that the sound comes up a little short of my last Samsung, which gave me 10 great years . All in all very pleased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
OLed S90D 77 Inch
on February 20, 2025
Posted by: Brian
from Virginia
I have had this tv up for about a week now, AWSOME pictures, makes watching tv, sports a lot better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular, vibrant TV experience
on February 20, 2025
Posted by: MarinAwesomeTV
from Dixon, Northern California.
Beautiful, clear, high-resolution images and colors. Enhances to the highest level the experience we feel when watching movies, TV shows, news or soccer games.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture......volume issue
on February 20, 2025
Posted by: Papa B
from Homewood, IL
Enjoying this new TV. Only problem I'm experiencing is that, at times the volume gets louder and then backs off.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US