Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
3
Good tv except for the volume
on February 5, 2025
Posted by: Bravo
The volume on the Samsung tv goes from low to high with out touching the volume, everything else works good
Response from Samsung USBy Samsung Advisor, February 6, 2025
Hi Bravo,
I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.
You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 5, 2025
Posted by: tebjr
I completely happy with my purchase. I do wish points would go towards my Samsung account even though I bought it at electronic Express
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of programming
on February 5, 2025
Posted by: Technically challenged
Bought it awhile ago and once I installed it programming it and connecting to the internet was very easy
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Tv that taught me what a Tv supposed to be
on February 5, 2025
Posted by: SmileWiper
from Walls,Ms
Best tv I’ve spent money on. I’m about to buy a bigger one this year
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Gaming TV
on February 5, 2025
Posted by: Silvers64
from Merced, CA
The colors are vibrant, the input lag for games is minimal. Phenomenal TV. The Samsung sound bar I have works perfectly with it as well. So thin and light, it looks good in the living room. Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent TV
on February 5, 2025
Posted by: Unavailable
Purchased it 01/03/2025 & very pleased with the picture details & quality
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV that I bought to go with my sound system
on February 5, 2025
Posted by: GrayZeus
from Tennessee
I bought this TV after looking at some reviews, specifically on rtings.com. I think it may have been rated as the best all around OLED or something. I think I actually would've preferred the Sony but I think it was at least 2 grand more and there seemed to be quite a bit of diminished returns there. What ultimately was the deciding factor for this as opposed to finding like the LG was that integration with the sound system. I had already purchased the Q990D Samsung sound system bc it was the highest rated for 2024 and I wanted SOUND, so I went with this and it integrates wirelessly with the TV and allows for the TV speakers to be used as well which I'm told that Samsung has really good speakers in their TVs. The picture looks great but it's really hard to tell how much better it is than others to be honest. Overall I'm very happy with the TV, how it looks, how it integrates with the sound system, ease of set up and remote control configuration. We did, however, decide that we preferred our Roku to the Samsung apps tho they were fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv purchase
on February 6, 2025
Posted by: Tv geek
from Southwest Florida
By far the best tv for the money I spent. Every person that comes and visits, is amazed by the clarity, detail, and realism.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US