Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
1
This product features are good but stopped sudden
on April 20, 2025
Posted by: Samsunglover
[This review was collected as part of a promotion.] TV got stopped suddenly after using 2months. Power was not coming now. But features are really good and not sure whether it will work or not
Value
1
Response from Samsung USBy Samsung Specialist, April 21, 2025
Hi,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Great TV until it wasn’t
on April 27, 2025
Posted by: fish4funn
Purchased the 77 inch back in August and has been great until today. It randomly died and won’t turn on. After reading review it seems this is a common problem. Can’t recommend this TV unfortunately. Luckily it’s still under warranty but if this happens again outside of warranty that would be so unfortunate. From how many reports Samsung has on this I’d wish they’d do something more to address this issue. I have service scheduled for the repair. Be warned.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Specialist, April 28, 2025
fish4funn,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Four months in
on May 10, 2025
Posted by: Bagriz
[This review was collected as part of a promotion.] TV start working after four months of use. I can get sound of a no picture. And the power light just blinks red
Value
1
Response from Samsung USBy Samsung Specialist, May 12, 2025
Bagriz,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Great image, awful electronics
on June 8, 2025
Posted by: Rufio
I'm a part of the PSU dead club. I've used the TV for less than 70 hours.
Response from Samsung USBy Samsung Specialist, June 9, 2025
Rufio,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointed – Defective Curved Screen Not C
on July 29, 2025
Posted by: Hash
from New Jersey
I purchased a Samsung TV expecting top-tier quality, but after only a short time, the screen developed a noticeable curve or warping – clearly a manufacturing defect. I contacted Samsung, assuming the warranty would cover this issue, but to my shock, they refused to take responsibility.
This isn’t accidental damage or misuse – it’s a flaw in the product itself. For a brand that prides itself on innovation and reliability, this is incredibly disappointing. I expected better support and accountability.
Avoid Samsung TVs unless you’re ready to be stuck with costly repairs on defective products that should be covered.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, July 30, 2025
Hash,
We’re sorry to hear about the curve that developed on your screen. While we understand this is frustrating, it’s important to note that cosmetic damage does not occur spontaneously. In most cases, some form of physical impact - however minor or unintentional - at just the right angle can result in this type of damage. As this type of damage is not the result of a manufacturing defect, it is not covered under warranty. Our warranty applies only to defects in materials or workmanship encountered during normal, noncommercial use. You can read more about our warranty by entering your model here: https://www.samsung.com/us/support/warranty/
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We’re sorry to hear about the curve that developed on your screen. While we understand this is frustrating, it’s important to note that cosmetic damage does not occur spontaneously. In most cases, some form of physical impact - however minor or unintentional - at just the right angle can result in this type of damage. As this type of damage is not the result of a manufacturing defect, it is not covered under warranty. Our warranty applies only to defects in materials or workmanship encountered during normal, noncommercial use. You can read more about our warranty by entering your model here: https://www.samsung.com/us/support/warranty/
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
S95D 55
on March 2, 2026
Posted by: Mr D
from Los Angeles
[This review was collected as part of a promotion.] Had the s95d 55 inch for over a year now it's a nice TV I like the matte display plenty bright for an oled but the blacks are really gray and pixelated 3/5 for me
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy a samsung
on April 6, 2026
Posted by: Nate
I have never left a review like this but it is unbelievable to own a TV for just over a year and have it die overnight without any reason. Seeing so many others share this experience has made me recommend anyone to buy another brand because samsung clearly does not care about building quality products. Like many others, my power supply died 2 months after the one year warranty expired. It is so frustrating to buy a premium device like this for it to die so quickly but this is what i have learned you can expect from a samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I’ve ever had!
on January 27, 2025
Posted by: Denny
I’ve had this TV a couple of weeks. I am very impressed with the depth of color, and the blackest black I’ve ever seen. I had read that OLED wasn’t very bright. This S90D has no problem with brightness. I watch in Standard picture mode with three big windows open in the same room, and two more windows open in the adjacent room. I’ve seen no issues with lacking brightness. It’s just a beautiful picture. The up scaling seems good, although I have nothing to compare it to. Old shows look good. Better than my old TV which is a 2015 Samsung 1080p 47”. The sound is adequate. If you want a theater experience I think a sound bar is a must. But for me it’s totally fine. I like that it has an equalizer to adjust the sound so I hear better. I’m older and have a little hearing loss.
Overall, I love the S90D. A beautiful picture whether in a light room or a dark room. Amazing colors!
Overall, I love the S90D. A beautiful picture whether in a light room or a dark room. Amazing colors!
Written by a customer while visiting Samsung US