Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
Best Screen Quality
on December 13, 2024
Posted by: benble
Perfect Tv with high quality colors and screen. Very thin screen
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great images
on December 13, 2024
Posted by: Jthompson
[This review was collected as part of a promotion.] This TV is so clear and vivid this could be seen as you're there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Sound Quality & Poor High Volume, No Equ
on December 15, 2024
Posted by: JeffStLouis
from St Louis MO
I am not happy with sound quality & not happy with maximum poor volume, missing equalizer also
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Samsung Specialist, December 16, 2024
JeffStLouis,
Thank you for purchasing Samsung's S90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q- or S-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Thank you for purchasing Samsung's S90D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q- or S-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Bad picture after 1 week
on December 15, 2024
Posted by: Klsilli
from Colorado
1 week of use and picture is bad while watching sports
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, December 16, 2024
Klsilli,
Thank you for sharing your thoughts on the picture quality of your S90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your S90D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing TV!
on December 15, 2024
Posted by: MojoPhett
[This review was collected as part of a promotion.] I picked up the TV on black Friday replacing my 8-year old Samsung TV. It is absolutely amazing. Stunning picture and even works well with my older Samsung sound bar. Amazing gaming features and the setup was super easy.
I only have 2 minor things that I would change. 1) the remote is missing an input button. It takes a couple presses to get to the device menu. I bought a universal remote for my kids to use so they don't lose the tiny remote, and it has an input button so problem (sorta) solved. 2) the remote doesn't control my soundbar. I have a Samsung sound bar and my previous Samsung TVs remote could control it, but the remote bundled with the TV could not. Fortunately, the universal remote could (oddly enough it worked on the TV and the sound bar out of the box without any programming.
Those are very minor and I would absolutely recommend to anyone looking for a new TV, on sale or not.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!!
on December 16, 2024
Posted by: Floyd
Had this TV for 3 weeks now. It is excellent all around. Bright colors, bright whites, clear and spectacular. 4K DVDs are outstanding, as are the streaming services. Bought it right, and already seeing value for the money.
Highly recommend!!
Highly recommend!!
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding picture
on December 16, 2024
Posted by: papiomike
from Papillon NE
Purchased this TV 3 weeks ago and it is outstanding.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture with good sound quality
on December 16, 2024
Posted by: PaulLovesTVs
I bought this 65" OLED S90D TV two weeks ago and have zero regrets. The picture is outstanding with vivid colors and deep blacks. I am really enjoying the integrated google technology as well. One thing I didn't anticipate noticing as much was the very good sound quality from the TV itself. Overall, very satisfied with my new purchase and would definitely recommend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US