Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
Video game streaming work awesome!
on November 29, 2024
Posted by: Leonnoel
[This review was collected as part of a promotion.] Streaming 4k HDR straight from Nvidia and it work amazingly! Extremely impressive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture Choppy on several shows
on January 28, 2025
Posted by: Long Time customer
from Naples, Florida
For many shows the picture is great. The issue I have is with fast moving shows the picture is choppy. I tried adjusting the blur and jutter settings as suggested but it does not seem to help. Shows like Chigago Fire are next to impossible to watch with the chopyness. If I can't figure out how to fix it I am probably going to return it. So sad - Samsung was the only TV I would buy prior to this.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, January 29, 2025
Hi there,
We appreciate your feedback on your TV’s picture when watching fast motion. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
I see that you have already tried adjusting your image, but I did want to share the following adjustments with you, just in case:
Try adjusting the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
I hope these tips help.
You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on your TV’s picture when watching fast motion. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
I see that you have already tried adjusting your image, but I did want to share the following adjustments with you, just in case:
Try adjusting the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
I hope these tips help.
You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Great; just 1 problem
on February 10, 2025
Posted by: Ryan
TV is great outside of one major problem I am having. I am having a huge problem with frame stutter on the S90D . It’s most noticeable while watching sports. Especially after a replay where the frame rate goes down then back to normal after the replay. Typically it will recover to the main frame rate but last night while watching football it would not go away. It was stuck at what seemed like 24hz or lower refresh rate when it should be at 60hz. A restart of the TV fixed it for a short time. I have tried other smart devices connected with top of the line HDMI cables. Internet is not an issue as I am hardwired to fiber. I played with all settings. Motion on/off (I leave clarity settings off by default). I tested match frame rate/range in smart device settings and nothing. Also tried apps from the Samsung hub. In my research I have found that this is a known issue with this TV. I am on the latest firmware but also observed this issue in past versions. Anyone else experiencing this? Is there a way to fix it?
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, February 11, 2025
Hi Ryan,
We appreciate you taking the time to let us know about your experience with your S90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We look forward to hearing from you.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your S90D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We look forward to hearing from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Terrible remote control
on February 20, 2025
Posted by: Kathy
from Randolph, NJ
Nice picture but the remote control is horrible which is why I am giving it 3 stars. Not intuitive for certain features such as rewind, it’s very small and difficult to read in low light, easy to press the volume button incorrectly which turns on mute. I hate it!
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, February 20, 2025
Hi Kathy,
Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass this feedback along to our design teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass this feedback along to our design teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Enjoy Samsung TV and Picture quality
on March 20, 2025
Posted by: Cooper
[This review was collected as part of a promotion.] We definitely upgraded when we purchased our new QLED 55in. We use Samsung TV everyday. Like the picture quality. Connecting our sound bar to work with Antena or Samsung TV been a task.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Features and remote are terrible better TVs
on March 21, 2025
Posted by: Notafan
I bought this TV less than a month ago. Worst purchase I have ever made.
Response from Samsung USBy Samsung Specialist, March 21, 2025
Notafan,
We appreciate your review of Samsung’s S90D TV. So we can understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We appreciate your review of Samsung’s S90D TV. So we can understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
4K ready - that must be funded after service
on May 1, 2025
Posted by: Cruisintoad
So far it appears to be more or less what we expected - EXCEPT It was marketed (in Best Buy) as "4K OLED" come to find out it is only 1080P unless we pay a ridiculous monthly fee to get 4K. Unless you are willing to pay additional monthly fees, the 4K option is not active.
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv with an amazing picture
on May 20, 2025
Posted by: Steveo
[This review was collected as part of a promotion.] This tv is great for all viewing. Movies look amazing. Games look amazing. I love my Samsung OLED. My only complaint is that I cannot stream shows in Paramount+. It will go the whole way to loading and error out.
Value
4
Written by a customer while visiting Samsung US