Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
1
Looked great for 2 hours.Make a great paper weight
on October 27, 2025
Posted by: Ccoop
from Michigan
The tv worked for 2 hours then quit. 2 weeks later im still waiting on samsung to repair it. This will be my last samsung product i will ever purchase. Waste of a couple thousand bucks.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 28, 2025
Ccoop,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't come with Kanopy app.
on July 2, 2024
Posted by: NothappywithSamsung
Doesn't support Kanopy app. Kanopy lists that this model supports their app, but found the user interface not great for searching for apps and couldn't find the app anywhere, called support and they confirmed there's no app. Wasted my time and money buying this TV, the reason I got a Samsung is because they are supposed to have this app. Otherwise the TV is ok. The homepage is annoying with all the shows and apps I've never heard of and have no desire to ever see. How about you turn on the TV and it's a blank page, and you can search for what you want. Instead of bombarding you with junk advertising garbage I don't want to see.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, July 3, 2024
Hi,
We're sorry to hear of this misunderstanding. Please know the Kanopy app is available to install directly from our Apps Store.
Here is how to search for and install it:
- Press Home > left directional button > Media > Apps
- Navigate to the top and select the Search icon (magnifying glass)
- Type Kanopy in the search bar and install the app
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We're sorry to hear of this misunderstanding. Please know the Kanopy app is available to install directly from our Apps Store.
Here is how to search for and install it:
- Press Home > left directional button > Media > Apps
- Navigate to the top and select the Search icon (magnifying glass)
- Type Kanopy in the search bar and install the app
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 77 Oled s90d
on November 18, 2024
Posted by: Soarer24
[This review was collected as part of a promotion.] I’ve always been a fan of Samsung TV products they are built to last with a super clean picture with deep blacks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Vividly bright TV
on May 20, 2024
Posted by: Slammy71
[This review was collected as part of a promotion.] I upgraded from a 65” QLED Q80 to this TV. I was looking for something a little bigger and brighter and boy did I find it. I mainly stream movies and play PS5 on it. The frame rate is fast and no skipping as footballs are thrown or movie pans out.
The only complaints I have are the remote is small and solar powered or C connection. I would prefer the AA battery option. And the TV speakers are pretty bad. You definitely need a sound bar to compliment this TV. I got the Samsung 9.1 and the TVs Qsymphony autosynced everything together which was really cool.
Overall, this is a fantastic TV and is very bright. Love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is just amazing, simply put.
on July 6, 2024
Posted by: Trip311
[This review was collected as part of a promotion.] The Samsung oled 65" , has great connection features, it syncs up to my Samsung phone with no problems , it has so many extra features, which make the TV that more enjoyable. I recommend any Samsung TV or product . For any of you entertainment, business, personal daily or non daily uses. You will not be disappointed I love all my Samsung products and my Samsung 65" OLED being my favorite.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply a great tv
on July 8, 2024
Posted by: LanceH
[This review was collected as part of a promotion.] A great looking TV. OLED looks great in all lighting throughout the day, and the picture always looks great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on August 21, 2024
Posted by: Taylor
[This review was collected as part of a promotion.] This thing is magical. My Movie watching and gaming experience has drastically improved. The image is absolutely jaw dropping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsungs the best tv
on November 18, 2024
Posted by: Snowbird9574
[This review was collected as part of a promotion.] The tv has a great picture and easy to operate. The tv looks great in our family room
Value
5
Written by a customer while visiting Samsung US