Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
This is the best TV I have owned.
on May 31, 2024
Posted by: BestTVEver
[This review was collected as part of a promotion.] The picture and clarity are great and this is the best TV I have owned, period!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
EXTREMELY Disappointed.
on July 5, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] After being extremely happy with LG OLED TVs I took a chance on the S90D because of the QD-OLED display. In two months I’ve had 2 main boards fail and have to be replaced under warranty. Daily streaming with the YouTube TV app looks absolutely terrible and the Hulu app keeps glitching out. AI features are subpar compared to the current LG C-series and the on board audio quality is laughable. Honestly, I wish I could return this unit.
Value
1
Response from Samsung USBy Samsung Specialist, July 7, 2025
Hi,
Thank you for sharing details of your experience with apps. This may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care.
I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing details of your experience with apps. This may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care.
I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Oled for the win
on May 20, 2024
Posted by: DonnieD
[This review was collected as part of a promotion.] Upgraded from a 2019 qled and what a difference. The picture is so bright. It's amazing how clear everything is. Q symphony pairs well with my q910 soundbar. It feels out of this world watching movies and gaming. Also paired with smart things makes everything a breeze. So glad I upgraded when I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV, exactly what I was looking for
on June 26, 2024
Posted by: Kyle42
[This review was collected as part of a promotion.] My old TV cracked so I opted to upgrade. Couldn't be happier with this TV. Very crisp picture and good contrast. Speakers aren't the best, but hook it up to a soundbar and I have zero complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade from woled tv
on November 18, 2024
Posted by: Manuel
[This review was collected as part of a promotion.] I upgraded from c9 after all the good things I was hearing about qdoled, and let me say I don't think I could go back to woled tv. The colors this TV can produce is unbelievable. Zero motion or soap opera effect issues the s90d with dejuder and motion on 5, extremely bright and a pleasure to play pc games on it. Movies that show you what this TV can produce that I can think of the top of my head are Encanto, IF, Hotel Transilvania series, Night Teeth, Top Gun Maverick, Godzilla x Kong The New Empire.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Remote
on January 26, 2025
Posted by: Isu 310
from Florida
Not worth the price vs features and quality . The remote is too small, low quality, non-responsive, cheap, cheap, and junky. Oh did I mention the remote is poor design and quality. The remote buttons too small. The volume up&down gets mis-punched with mute. The remote is a horrible design. To the touch the remote is slippery. There is not one good feature of the remote that is good.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, January 27, 2025
Isu 310,
Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass your feedback along to our design teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass your feedback along to our design teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Quality that blows you away
on May 12, 2024
Posted by: Pathofzehero
[This review was collected as part of a promotion.] After extensive research, ultimately settled in this unit and right outside of the box thus unit blew me away. From the rich colors, deep blacks, expansive features, and quality you'd expect from a Samsung TV panel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful!!!
on May 17, 2024
Posted by: Thefix
[This review was collected as part of a promotion.] Best tv I have ever purchased by far. Never seen colors pop so much and a dark movie so easy to watch
Value
5
Written by a customer while visiting Samsung US