Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
The picture is amazing on this OLED TV
on June 8, 2024
Posted by: tylerb27
[This review was collected as part of a promotion.] My dad got this a few weeks ago and the picture is absolutely amazing. Love the anti-glare tech and is bright enough for me. It's a small step up to the QLED TV's especially when watching sports or gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful!
on October 31, 2024
Posted by: Lilac2
[This review was collected as part of a promotion.] The inky blacks of thos OLED tv are stunning, all my favorite films look amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on January 23, 2025
Posted by: Chito
from FL
This Samsung Smart TV is a gift from my. Is a excellent TV 100% recommend
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t purchase!
on February 3, 2025
Posted by: SamDung
The 65” OLED has poor quality picture. I had trouble with the HDMI connection which they replaced the TV was brand new . The picture is terrible and the Samsung tech keeps saying it’s good that it’s the internet that is bad. The Samsung tech was more like a butcher , rough with the repair.
Response from Samsung USBy Samsung Specialist, February 3, 2025
Hi,
Thank you for bringing your concerns to our attention. Please try reaching out to us again so we can further diagnose your issue and provide assistance.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. Please try reaching out to us again so we can further diagnose your issue and provide assistance.
At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wow great purchase!
on February 26, 2025
Posted by: Grandma of 5
We are so pleased with the picture, it’s so clear, colorful, sharp, detailed, so much depth. We didn’t buy a soundboard and we don’t need one. The sound is wonderful, best TV we’ve ever owned. Love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A step back in quality
on May 14, 2025
Posted by: Anonymous
from Palm Harbor/East Lake, Florida
I thought I was being careful in selecting my new TV, reading the reviews (though obviously, not the ones on this page) and selected the OLED S90D. I waited for prices to go down for months (but they never did), then finally purchased the product. I was happy with my LG 55", but it's constant connection issues made streaming unavailable to me, so I did my investigation. The Samsung was everybody's top choice, so I went with it. Everything works....no connection issues....nice features....but the picture is crap. The picture quality is well below my 10 year old LG, blurry edges, shadowing of images, it looks like everything is no longer high definition. So, I cannot recommend this product, unless you are transitioning from an old tube television. I cannot tell you how disappointed I am with my Samsung S90D.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
1
Response from Samsung USBy Samsung Specialist, May 14, 2025
Bob Wright,
Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Clear as day.
on December 29, 2025
Posted by: BlueE3
[This review was collected as part of a promotion.] I love the way it is easily accessible meanwhile keeps track of all of the Samsung devices in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Came dead on arrival. Great quality control
on July 5, 2025
Posted by: Garbage
[This review was collected as part of a promotion.] Garbage. Failed after it turned on . Bought an LG. Much better.
Value
1
Response from Samsung USBy Samsung Specialist, July 7, 2025
Hi Garbage,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US