Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
4
Great picture
on August 1, 2024
Posted by: Sparks
from Phelps, NY
I'm very impressed with picture quality. Not happy that there are no instructions with this tv. After mounting on wall and hooking all wires up tv tells me I used the wrong hdmi port. Really? It will stay where it is and I will have to deal with warning box appearing EVERY time I power on. All that money and you couldn't send directions. Not impressed.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, August 1, 2024
Sparks,
Thanks for sharing your experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the S90D TV under OLED TVs to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the S90D TV under OLED TVs to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Picture
on August 9, 2024
Posted by: Buckeyes13
[This review was collected as part of a promotion.] Picture quality for me was the most factor when deciding to buy a TV. This TV had the best picture quality of any TV that I reviewed. The picture on this TV is absolutely crystal clear and the colors (both blacks and colors) are stunning. I like everything about this TV. The remote control is simple and it does not need batteries. I also like how easy it is to get the best picture in the settings of this TV. I highly recommend this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am loving the deep blacks on this OLED
on November 15, 2024
Posted by: Aac1988
[This review was collected as part of a promotion.] This is definitely a must buy for someone looking to get an OLED that is on a budget. This midrange TV is great overall. I must admit though.. the UI response sometimes lags which can get annoying for someone that is not patient... my last TV was faster than this from a different competitor and operated as fast as my Z Fold 6 so Samsung... Please release an update for a more fluid experience. My roommate is looking to get the S95D for our living room which is full of bright light - super excited!
I do have a concern with one app that I use to test my Dolby Atmos setup... it plays it in stereo sound when testing for some reason.. other than that though all of my apps play at the correct codecs through my Q990D Soundbar which is an amazing pair.
I still need to play around with the video settings to get everything how I want it to be but overall I am satisfied with this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV Ever!!
on November 18, 2024
Posted by: Deemonz
[This review was collected as part of a promotion.] The Samsung S90D OLED TV is honestly a game-changer in the world of home entertainment. The picture quality is stunning OLED technology shines here, giving you those perfect, deep blacks and vibrant colors that make everything look more lifelike. Whether you're watching a dark, moody film or a bright, action-packed scene, everything pops. The contrast is so impressive that even the tiniest details in shadows and highlights stand out.
What makes the S90D stand out, though, is the overall clarity and smoothness of the image. It handles motion like a pro, so whether you're watching sports or playing video games, everything looks super sharp and fluid. If you’re into HDR content, this TV can really show off those rich colors and details, making movies and shows feel like you're right there in the action.
The design is sleek and minimal, with ultra-thin bezels that give it a premium feel. It looks great whether you’re setting it up on a stand or mounting it on the wall—it just has that modern vibe. The smart TV features are solid too. Samsung's Tizen OS is quick and easy to use, and the voice control options (Bixby, Alexa, Google Assistant) make navigating your favorite streaming apps a breeze. You get all the top apps and services right at your fingertips, and everything runs smoothly.
If you're a gamer, the S90D is a dream. The low input lag, fast refresh rate, and HDMI 2.1 support make it perfect for the latest consoles like the PS5 and Xbox Series X
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY!!! KNOWN POWER BOARD ISSUES
on January 22, 2025
Posted by: AKoz
from Bos
I have been a loyal samsung customer for years for both tvs and phones since the first galaxy was released. After my Qn90A qled tv died (only 3.5 years after purchase) I gave them another chance purchasing the S90D on 1/13/25. The picture quality was amazing. 7 days later tv shuts off and won't turn on. This has been a common issue and is absolutely unacceptable. Samsung's quality control is absolute garbage and their customer service is lackluster. Avoid all samsung tvs until they get their ish together and start building products that last like they used to. I truly liked this tv and wish that samsung invested more into their quality control to make a great lasting product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, January 22, 2025
AKoz,
We’re sorry to hear about the issues you’re experiencing with your Samsung S90D TV. Please allow us the chance to help by arranging a service appointment to resolve the power issues you're encountering.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist
We’re sorry to hear about the issues you’re experiencing with your Samsung S90D TV. Please allow us the chance to help by arranging a service appointment to resolve the power issues you're encountering.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
65" Class OLED S90D
on February 1, 2025
Posted by: Gam Gam
from Scottsville, NY
I bought it on December 21, 2024 and on January 18, 2025 it went black. It would turn on then turn off by itself. It is now February 1st and it has not been fixed. Still waiting for a tech to come and fix it. Before this we had a sharp that lasted 18 years with no problem.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy Samsung Specialist, February 3, 2025
Gam Gam,
It’s unfortunate to hear of the issues you’re experiencing with your S90D TV, and we greatly appreciate your patience while waiting for your service appointment.
Should you have any questions after your service is complete, Samsung is here for you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear of the issues you’re experiencing with your S90D TV, and we greatly appreciate your patience while waiting for your service appointment.
Should you have any questions after your service is complete, Samsung is here for you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty Power board Do not buy.
on January 27, 2026
Posted by: NvragnSamsung
from Nashville, TN
Power board failure after 8 months. 65” are also affected. Google search for your class and action to sign up. This model should have been pulled and replaced. They’ve known about this issue. Hopefully, someday we will get reimbursed for shady business practices. I’ll never buy Samsung again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, January 28, 2026
Hello,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S90d
on November 18, 2024
Posted by: Mrjman
[This review was collected as part of a promotion.] Had this TV for a couple months now. Very pleased with the image quality! Use this for gaming on a PS5. Was shocked on the response and image clarity for gaming! Wish I went with the 77 inch. Always go bigger!
Value
5
Written by a customer while visiting Samsung US