Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
2
Will be trash within 2 years
on September 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought an S90C two years ago without extended protection. It turned green at 18 months. Samsung said tough. I bought an S90D to replace it and it has fewer features - no ATSC 3.0. I wish I hadn't bought Samsung.
Value
2
Response from Samsung USBy Samsung Brand Ambassador, September 6, 2025
Whatthehell, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
Not as good as I expected
on September 6, 2025
Posted by: Dreamtv
[This review was collected as part of a promotion.] Cannot get direct tv to work on this tv so I had to add a firestick volume goes off on its own Tv freezes. Channels go off by themselves. When it does work picture and sound is fantastic
Value
1
Response from Samsung USBy Samsung Brand Ambassador, September 8, 2025
Dreamtv, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is excellent
on September 24, 2025
Posted by: GlockComa
[This review was collected as part of a promotion.] The TV works great for gaming movies everything it's very bright and colorful way more colorful than my last one...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the clarity and options!
on October 2, 2025
Posted by: Sarita
[This review was collected as part of a promotion.] I really notice a difference in the sound clarity and picture quality on this TV, versus others i've had in the past. Super sharp image, and all the Samsung TV features & apps that I love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond Expectation!
on October 2, 2025
Posted by: SamsungTVReview
[This review was collected as part of a promotion.] I am extremely happy that I got a true Samsung S90D Television! I have read a few remarks that made me hesitant, but with CARE+ I made the leap and WOW!!
Used for movies and PS5... :-)
Used for movies and PS5... :-)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Brilliant colors, mediocre brightness
on October 7, 2025
Posted by: mjasonuk30
[This review was collected as part of a promotion.] Brilliant colors, mediocte APL/brightness. Some brightness changes beween content and menus. Snappy interface. Solid value for the incredible PQ.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love the speed, adore the graphics
on October 15, 2025
Posted by: Yrnamhere
[This review was collected as part of a promotion.] This is used purely for home entertainment and home office. That said it’s better than any other display experience for both as it relates to speed to transmit & set up. After 6 months there are still struggles with sound, caption, integrations. I don’t want to integrate with external bars so that is a consideration
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 15, 2025
Yrnamhere,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
so disappointed with our purchase
on October 20, 2025
Posted by: berthoud24
[This review was collected as part of a promotion.] We've had this TV less than 2- years and just quit working?!?! Unacceptable for a TV of this expense and sophistication. So disappointed! We've had a call into Samsung for repairs and going on 2- weeks with nothing scheduled yet to even see if it can be repaired.
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
berthoud24,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US