Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
Overall Amazing Product
on July 8, 2025
Posted by: PainNGain
[This review was collected as part of a promotion.] I bought this TV to replace the one we had in the living room. At first it was a toss up between the Samsung S90D and the LG C4. After a ton of research, rating reviews, and in person viewing I ultimately chose the S90D... and I don't regret it.
This TV is outright amazing in every way. The picture quality is fantastic, the colors are bright and vivid, and the blacks are just that... black. We mainly use this TV to stream on all major platforms (Netflix, Hulu, HBO, Sports... etc). The menus are easy to navigate and customizing them to your preferences is a breeze. Best part about already being a Samsung user (phone, computer monitors, another OLED TV) is the ease of both setting up my new device as well as registering it. I was even able to download my settings from my other TV to this one. How convenient!
My family and I are extremely happy with our new purchase. The last TV we had use to get some pretty bad glare from the sunlight in the living room, but not with this TV! We are glad to get our weekend movie nights back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Smart TV with Gorgeous Picture Quality!
on July 8, 2025
Posted by: WorkaholicDavid
[This review was collected as part of a promotion.] The S90D is one of the best TVs money can buy. The picture quality, intuitive UI, and Ecosystem integration with other Galaxy devices is unmatched. Whether I'm watching sports events, the news, or a movie with my Q series soundbar, this display always impresses me; inky blacks, incredible saturation, infinite contrast ratio, punchy colors, 144 Hz variable refresh rate, there's a reason Samsung has been a leader in display tech for the past decade, and it shows. Using its Neo Quantum AI Gen 2 processor, It is also highly intelligent in optimizing the color for every instance, ensuring you get the best picture.
Tizen OS elevates the TV experience, and using it frequently with expected streaming services built in, support for major cloud gaming services, ambient mode, additional apps and games available to download, and SmartThings control, it feels like an extension of my home. It also syncs up with Samsung Health, and using my galaxy Watch Ultra, I use it to work out, and track my activities.
The built in speakers sound great among its competitors, but it's simple pairing it with a soundbar for Q symphony for a true surround sound experience, all controllable from your phone. It also actively measures room acoustics, and amplifies voices in movies, making them easier to hear.
I own and test a wide range of TVs, but none can match the performance, value, and feature set that the S90 series can offer, making it my preferred TV of choice.
Tizen OS elevates the TV experience, and using it frequently with expected streaming services built in, support for major cloud gaming services, ambient mode, additional apps and games available to download, and SmartThings control, it feels like an extension of my home. It also syncs up with Samsung Health, and using my galaxy Watch Ultra, I use it to work out, and track my activities.
The built in speakers sound great among its competitors, but it's simple pairing it with a soundbar for Q symphony for a true surround sound experience, all controllable from your phone. It also actively measures room acoustics, and amplifies voices in movies, making them easier to hear.
I own and test a wide range of TVs, but none can match the performance, value, and feature set that the S90 series can offer, making it my preferred TV of choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Television
on July 20, 2025
Posted by: Wojo57
[This review was collected as part of a promotion.] Purchased this television to upgrade an older 65 inch Samsung UHD. What a difference. While there wasn’t any real issues with the older set, the colors and sharpness on this are outstanding!. The blacks are much blacker, and the colors are much more vibrant. And the sharpness is incredible, especially on 4K (or higher) programs, but even “normal” shows are cleaner.
Great set!
Great set!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
SW Bugs need reboot
on July 29, 2025
Posted by: Fd2tvs
[This review was collected as part of a promotion.] The picture quality is great however there are a few sw bugs I am dealing with. I have had to reboot the tv by unplugging it more than 3 times.
I have a 77” and 65” and this issue appears to be related to only the 77” tv.
I have a 77” and 65” and this issue appears to be related to only the 77” tv.
Value
2
Response from Samsung USBy Samsung Specialist, July 30, 2025
Fd2tvs,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Samsungs90d
on July 30, 2025
Posted by: S90doledtv
[This review was collected as part of a promotion.] The tv was amazing. The picture quality was great gaming was excellent. The reason for three stars is that the tv completely died after a couple months. I had to wait over a month for a refund!
Value
2
Response from Samsung USBy Samsung Specialist, July 30, 2025
S90doledtv,
Thank you for sharing your experience. We'll be sure to share your feedback with our internal teams.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thank you for sharing your experience. We'll be sure to share your feedback with our internal teams.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture, but overly complex settings
on August 1, 2025
Posted by: Lenzo
from South Carolins
With its inky blacks and natural colors, there's no denying the excellent quality of the picture this television provides (once you figure out how to disable that awful default "soap-opera" video setting). But the extensive and often overly techy settings are daunting, and they sometimes make simple adjustments (at least what should be simple adjustments) difficult to figure out. One example of several: I'd like to stop the way the volume resets to zero every time I turn the television off or simply switch from one app to another, say from Netflix to Amazon Prime -- a minor, but annoying inconvenience.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Tv is great but…
on August 21, 2025
Posted by: Whatnowhuh
[This review was collected as part of a promotion.] The tv and soundbar are great. The remote is terrible. It is too small and is easily misplaced. The buttons are hard to move correctly. It doesn’t light up making it impossible to use it low light. I now have to have a light on so I can see the buttons. The online manual is really bad. It’s hard to find information. It’s hard to read. You really need people who read and understand English write the thing. For the money you charge it should come with a paper manual. Those you can actually use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture!
on August 25, 2025
Posted by: Freddy
[This review was collected as part of a promotion.] I love my Samsung OLED TV, the picture quality is amazing. The blacks are so deep with no blooming a benefit of OLED TVs. The HDR produces bright vivid pictures. 4k pictures just pop! The smart TV features are also fantastic. The apps work flawlessly, speedy and smooth. The solar cell remote is also fabulous. Compact and self charging. What's not like? I've always been a fan of Samsung TVs with their innovation and quality products.
Value
5
Written by a customer while visiting Samsung US