Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
Great product
on January 5, 2026
Posted by: 3696
from Frankford De
The colors, brightness, contrast are vivid and make watching programs especially creation very enjoyable
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clarity
on January 6, 2026
Posted by: gs2art
Crystal clarity, menu and settings easily obtained. Overall an excellent TV
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Died after 4 months
on January 18, 2026
Posted by: samsung4893
from CT
Bought this TV in early september and it suddenly died after 4 months. Aparently it is a known issue with this TV. Waste of money do not recomend!!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, January 20, 2026
samsung4893,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Tyson 65”
on January 20, 2026
Posted by: Sushique
from Mililani Hawaii 96789
I love my TV. The color is amazing.the resolution is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture
on January 20, 2026
Posted by: TVViewer
Great TV picture from all angles vivid color. great for sports and movies. Unfortunately I had to have the power board replaced 8 months after purchase. Happy to say it is working well again.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Sound Issues
on January 20, 2026
Posted by: Ttoman
from Wellsville, KS
The thin design and look of the TV are fantastic. The only real issue is that you will be watching at a normal volume and for no apparent reason the volume will increase significantly. It doesn’t matter if you are watching a TV show or a movie. Very frustrating!!! We called and the tech said reboot and it will be fine. Not true we still have issues and now have to use an external sound system to avoid it.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, January 21, 2026
Ttoman,
I apologize for the inconveniences you have had with the inconsistent sound volume.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Device Care > Self Diagnosis > Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
I apologize for the inconveniences you have had with the inconsistent sound volume.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Device Care > Self Diagnosis > Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on May 17, 2026
Posted by: MCustis
from Lebanon, TN
[This review was collected as part of a promotion.] I love the picture on my S90D. It's in a room with a lot of natural light that gets pretty bright during the day. The screen has great brightness and good contrasts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US