Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
2
The picture is ok.
on December 6, 2025
Posted by: AJSmith
[This review was collected as part of a promotion.] There are bad shadows on the faces of people when the light is wrong in the movies. There will be orange color that doesn’t even make sense.
Value
2
Response from Samsung USBy Samsung Brand Ambassador, December 8, 2025
AJSmith,
We appreciate your thoughts on the picture quality of Samsung’s S90D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate your thoughts on the picture quality of Samsung’s S90D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on December 6, 2025
Posted by: Littleman2009
[This review was collected as part of a promotion.] I would highly recommend to my family and friends to purchase this TV it is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on December 6, 2025
Posted by: Lodawg
[This review was collected as part of a promotion.] Colors look amazing on this TV audio is great picture is great and has a ton of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I won't buy other tvs...
on December 6, 2025
Posted by: Dllllll
[This review was collected as part of a promotion.] The colors, the functions, the processing speed... what could I complain about?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features, Sloooow Performance!
on December 8, 2025
Posted by: Chris40Cal
[This review was collected as part of a promotion.] The S90D is an excellent TV that defines what an OLED picture should be. It's vibrant colors, deep blacks, and outstanding viewing angles are of course the strong points of having an OLED. but where the TV shines is in its features, split screen and the gaming hub being a couple of my favorites with the addition of being able to deep fine tuning the picture is always a plus. Unfortunately having this feature pack TV comes at the cost of its speed & performance. Long loading times for popular apps, random picture freezing (when streaming) , clunky UI and menu settings all here makes accessing content on the S90D pretty much tedious and rather joy ripping at times. Now could alot of these issues be fix with future software updates? Possibly. But for these issues to come straight out of a new box on a premium TV from a brand as reputable as Samsung is quite disappointing to say at the least, and does make me question rather I should look elsewhere when it is time to upgrade my next TV.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV great picture best
on December 8, 2025
Posted by: Spope5869
[This review was collected as part of a promotion.] Great TV has best brightest picture out there on market at moment and affordable compared rest tvs and this one is better. Only downside is ca not clean screen? Why? I tried and left permeant mark on screen when turned off can see really good, but once turn on tv u can't see it at all. Great tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great TV, Bad Sound
on December 10, 2025
Posted by: BShow
from Gainesville, Florida
I love the picture quality and all of the Samsung TV freebies. It is great if all you want is a TV. Where it fails is as an entertainment system. The fact that it can pair with only one soundbar and one music frame is a major disappointment. Samsung phones have let you group music frames for years now, the tvs should allow you to do the same. Surround sound would be amazing with grouped music frames. Q Symphony is a joke. It can only control 2 speakers and doesn't sound better than just a single soundbar. Samsung needs to improve its sound offerings fast if it wishes that these tvs be the centerpiece of an entertainment system.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Brand Ambassador, December 11, 2025
BShow,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
S90D is great
on December 20, 2025
Posted by: phlnx3
[This review was collected as part of a promotion.] I have a room that doesn't get a ton of natural light and this is a perfect TV for that. The picture is very bright for an OLED! The sound is impressive for a TV this thin, but would still recommend a soundbar
Value
5
Written by a customer while visiting Samsung US