Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
2
An exercise in frustration.
on May 19, 2025
Posted by: Paul
from Ohio
I left LG for Samsung because the picture quality and sound processing were vastly, and I mean VASTLY, better on the S90D. However, I have had this TV for a couple of months and I can say that without a doubt, I regret buying Samsung. Using the TizenOS UI is dreadful. It is overflowing with Recommended, Just For You, Popular Now, Trending, New Games, You Might Have Missed, etcetera... etcetera...
Using the TV is maddening. There is no "app store" like you are used to on every other TV or media streamer. There is a search for anything and everything except what you want, though. You can't disable any of the intrusive and forced recommendations/channels/services. You can't change the homescreen to another launcher either. You are held hostage to this appalling excuse of a UI.
I literally only want to use one app and one other input. There is a setting to "remember last used app" but it never seems to remember it and consistently tries to go to the Antenna input. I don't have an antenna connected. Disabling internet access doesn't get rid of the recommendations, it just removes the thumbnails.
You can using an Nvidia Shield or AppleTV, but that kind of defeats the purpose of buying these new "smart tv's".
You can using an Nvidia Shield or AppleTV, but that kind of defeats the purpose of buying these new "smart tv's".
The only thing I can think of is that Samsung loves their paying vendors and has a intense, contemptuous hatred of end user and wants to subjugate them to a torturous experience.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, May 20, 2025
Hi Paul,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV...Only problem...TV stand very
on May 20, 2025
Posted by: 1234Trik
[This review was collected as part of a promotion.] Great TV...Highly recommend. QN55S90D.1111111111112111111111 1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on May 20, 2025
Posted by: Sporty
[This review was collected as part of a promotion.] Movies and cable TV. It’s been great! I enjoy all the capabilities in a Samsung TV and my whole house has two others. I accidentally cracked my Samsung in my bedroom with my remote while making my bed. Now I need a new Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV at a Great Price
on May 20, 2025
Posted by: Billy219
[This review was collected as part of a promotion.] At the heart of the S90D is its QD-OLED panel, which provides perfect blacks, infinite contrast, and a wide color gamut. This results in vibrant, lifelike images with excellent viewing angles. The TV's peak brightness is notably high, enhancing HDR content and combating glare effectively. Samsung's Real Depth Enhancer further adds to the realism by improving foreground contrast.
Powered by the NQ8 AI Gen2 processor, the S90D excels in upscaling non-4K content to near-4K quality, ensuring that all your media looks sharp and detailed.
The S90D is a gamer’s dream, equipped with four HDMI 2.1 ports supporting up to 144Hz refresh rates, Variable Refresh Rate (VRR), Auto Low Latency Mode (ALLM), AMD FreeSync Premium, and HGiG. These features provide ultra-smooth motion and low input lag, making it ideal for fast-paced gaming. Additionally, the new Auto AI mode in the Samsung Game Bar automatically adjusts settings based on the game genre, optimizing your gaming experience.
The S90D boasts an ultra-slim profile, making it perfect for wall mounting. It comes with a uni-body pedestal mount and is VESA compatible. The Tizen smart platform offers a user-friendly interface with access to all major streaming apps and supports voice assistants like Alexa and Bixby. The Gaming Hub allows for console-free gaming via cloud services such as Xbox Cloud Gaming, Amazon Luna, and GeForce Now.
Limitations
No Dolby Vision Support
Powered by the NQ8 AI Gen2 processor, the S90D excels in upscaling non-4K content to near-4K quality, ensuring that all your media looks sharp and detailed.
The S90D is a gamer’s dream, equipped with four HDMI 2.1 ports supporting up to 144Hz refresh rates, Variable Refresh Rate (VRR), Auto Low Latency Mode (ALLM), AMD FreeSync Premium, and HGiG. These features provide ultra-smooth motion and low input lag, making it ideal for fast-paced gaming. Additionally, the new Auto AI mode in the Samsung Game Bar automatically adjusts settings based on the game genre, optimizing your gaming experience.
The S90D boasts an ultra-slim profile, making it perfect for wall mounting. It comes with a uni-body pedestal mount and is VESA compatible. The Tizen smart platform offers a user-friendly interface with access to all major streaming apps and supports voice assistants like Alexa and Bixby. The Gaming Hub allows for console-free gaming via cloud services such as Xbox Cloud Gaming, Amazon Luna, and GeForce Now.
Limitations
No Dolby Vision Support
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Tv has a great feature!
on May 20, 2025
Posted by: Liuda04
[This review was collected as part of a promotion.] We have 4 Samsung televisions, we love this brand, quality, smart, easy and modern design!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful TV
on June 6, 2025
Posted by: MikeMc
[This review was collected as part of a promotion.] Great!!! Work fine. Easy to operate. Fun to watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Forced to create account
on June 20, 2025
Posted by: 411Samsungblows
[This review was collected as part of a promotion.] I really really really dislike how samsung forces the buyer to create an account or worse link their existing Samsung account to the TV. If you don't OBEY Samsung and link your account to the TV then ALL apps and services that you already pay for like Prime, Netflix are locked out!!!!
Almost all functions are LOCKED out if you don't jump through the hoops that Samsung demands!!!!
I will NEVER buy another Samsung product EVER again!!!!!!
Almost all functions are LOCKED out if you don't jump through the hoops that Samsung demands!!!!
I will NEVER buy another Samsung product EVER again!!!!!!
Value
3
Response from Samsung USBy Samsung Specialist, June 20, 2025
Hi 411Samsungblows,
Thank you for your review and for sharing your concerns. A Samsung Account is required to access Smart Hub, which powers the core smart features of your TV - including app access (like Netflix and YouTube), service updates, and content personalization.
Without signing in and accepting the Terms and Conditions, your TV will function in a basic mode - supporting external devices (such as HDMI and over-the-air antenna), but streaming apps and Smart Hub services will be unavailable.
We understand this requirement may not be ideal for all users, but it’s necessary for full access to Samsung’s smart features and connected services.
If you need assistance creating or logging into a Samsung Account, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for your review and for sharing your concerns. A Samsung Account is required to access Smart Hub, which powers the core smart features of your TV - including app access (like Netflix and YouTube), service updates, and content personalization.
Without signing in and accepting the Terms and Conditions, your TV will function in a basic mode - supporting external devices (such as HDMI and over-the-air antenna), but streaming apps and Smart Hub services will be unavailable.
We understand this requirement may not be ideal for all users, but it’s necessary for full access to Samsung’s smart features and connected services.
If you need assistance creating or logging into a Samsung Account, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung or Nothing
on June 25, 2025
Posted by: ForeverFella
[This review was collected as part of a promotion.] I recently picked up the 65-inch Samsung S90D, and I couldn’t be happier with the decision. The picture is absolutely bright, vivid, and stunning—colors just pop, and the clarity is unreal. Whether I’m watching movies or sports, it feels like I’m right there in the action.
Game Mode is a huge win too—super responsive and smooth with no lag at all. Perfect for my Xbox sessions.
Yes, it’s a bit on the pricy side, but honestly? It’s worth every dollar. You can tell you’re getting top-tier quality.
I already own a Samsung washer, dryer, vacuum, and phone, so I’m thrilled to finally complete the lineup with a Samsung TV. It feels like everything just works better together.
Highly recommend this TV if you're serious about picture quality, gaming, and overall experience.
Value
5
Written by a customer while visiting Samsung US