Customer reviews from Samsung US
Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Average customer rating
4.4
(1,255 Reviews)
Rating breakdown 1,255 reviews
5 Stars
890
4 Stars
175
3 Stars
63
2 Stars
38
1 Star
89
66%of customers recommend this product.
(
148 out of
225)
Customer Reviews for Samsung - Refurbished Excellent - 65" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
Customer Rating
5
Amazing picture with great detail
on July 29, 2025
Posted by: SamsungGuy77
[This review was collected as part of a promotion.] This is my first OLED and to say I'm hooked would be an understatement! The colors, black level, and brightness or fantastic. This is my first Samsung TV and I doubt I'll change anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of my best purchase this year
on July 29, 2025
Posted by: Helium
[This review was collected as part of a promotion.] This TV is perfect for gaming for its vivid color and high refresh rate. I put it in my living room and I never felt the brightness is not enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on July 29, 2025
Posted by: Tvneeded
[This review was collected as part of a promotion.] This tv is excellent in all areas. A great upgrade from our 8 year old tv. We wish we have done it sooner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture is great. Very sharp.
on July 29, 2025
Posted by: Twenty2
[This review was collected as part of a promotion.] Everyday use including documentaries, movies, news, streaming tv shows and you tube stuff.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Keeps dropping soundbar connection
on July 29, 2025
Posted by: Boce110
[This review was collected as part of a promotion.] Bought the tv with a Samsung Bluetooth soundbar. It drops connection and I have to re-pair at least 3-4 times a week. Sometimes every day. Very frustrating
Value
3
Response from Samsung USBy Samsung Specialist, July 30, 2025
Boce110,
I’m sorry to hear you’re experiencing intermittent sound drops with your TV. We recommend using a wired connection rather than using Bluetooth. For the best sound quality and performance, connect your soundbar with a Digital Audio Out (Optical) or an HDMI (ARC) cable. HDMI is better if the only external device connected to your TV is your soundbar. Otherwise, Digital Audio Out is usually the better option, depending on your setup.
However, if you prefer to connect using Bluetooth, please keep the following in mind:
- Lip-sync errors may occur.
- You can only pair one Bluetooth TV to a soundbar at a time.
- The TV and Bluetooth device may disconnect, depending on the distance between them.
You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously.
Electronic devices may cause radio interference and other issues. Devices that generate electromagnetic waves must be kept away from the soundbar, such as microwaves, wireless LAN devices, medical equipment, etc.
A Bluetooth device may hum or malfunction:
- When part of your body is in contact with the Bluetooth device or the TV.
- When there are obstructions in between the TV and Bluetooth devices, such as a wall, corner, or office partitioning.
The soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
- If there is a strong electrical field around the soundbar.
- If several Bluetooth devices are simultaneously paired with the soundbar.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I’m sorry to hear you’re experiencing intermittent sound drops with your TV. We recommend using a wired connection rather than using Bluetooth. For the best sound quality and performance, connect your soundbar with a Digital Audio Out (Optical) or an HDMI (ARC) cable. HDMI is better if the only external device connected to your TV is your soundbar. Otherwise, Digital Audio Out is usually the better option, depending on your setup.
However, if you prefer to connect using Bluetooth, please keep the following in mind:
- Lip-sync errors may occur.
- You can only pair one Bluetooth TV to a soundbar at a time.
- The TV and Bluetooth device may disconnect, depending on the distance between them.
You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature (also called Surround), or TV SoundConnect simultaneously.
Electronic devices may cause radio interference and other issues. Devices that generate electromagnetic waves must be kept away from the soundbar, such as microwaves, wireless LAN devices, medical equipment, etc.
A Bluetooth device may hum or malfunction:
- When part of your body is in contact with the Bluetooth device or the TV.
- When there are obstructions in between the TV and Bluetooth devices, such as a wall, corner, or office partitioning.
The soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
- If there is a strong electrical field around the soundbar.
- If several Bluetooth devices are simultaneously paired with the soundbar.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
ok the instant does not work , I feel like I paid
on July 29, 2025
Posted by: ace5180
[This review was collected as part of a promotion.] the tv is great but the instant does not work right
Value
3
Response from Samsung USBy Samsung Specialist, July 30, 2025
ace5180,
We appreciate your review of Samsung’s S90D TV. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review of Samsung’s S90D TV. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Amazing Picture
on July 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This 77 inch TV looks beautiful no matter what you use if for!
Gaming: I can game on my Xbox Series X at 120fps with Game Mode enabled thanks to HDMI 2.1
Movies: the smooth 120hz refresh rate and colors, due to it being QD-OLED, makes movies look/feel a million times better (if you calibrate it perfectly to your liking). Bright saturated colors and deep, endless blacks with no halo effect!
Size: I upgraded from a 58in 4K UHD 60hz LED TV to this and it turned my living room into a personal movie theater
Sound: I use a Q6R soundbar and subwoofer connected via eARC with Q-Symphony enabled and even on sound setting 10 this sounds like you're in the moment
Streaming: I can stream right from the home screen with Samsung TV and even use streaming apps for easy access (I used to use my Xbox for streaming)
Smart Things Connectivity: let's me track energy usage, the total display time, along with other important information about the device
Features: using the Auto Power Off feature (paired with my Xbox) really saves me on energy usage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this TV. I want another one for my mom.
on July 29, 2025
Posted by: Samsungtv
[This review was collected as part of a promotion.] I like to stream also watch sporting events.
I really like the apps I can download to the TV.
I really like the apps I can download to the TV.
Value
5
Written by a customer while visiting Samsung US