Customer reviews from lg.com
LG - 43 Inch Class LED 4K UHD Smart webOS 22 TV 43UQ7070ZUD
Average customer rating
4.4
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
377
4 Stars
92
3 Stars
33
2 Stars
7
1 Star
42
Customer Reviews for LG - 43 Inch Class LED 4K UHD Smart webOS 22 TV 43UQ7070ZUD
Posted by: Belala
Verified Purchase:Yes
I bought this product and I am disappointed with the wifi feature. I must disconnect frequently to get the wifi going. The only television in the house with this problem.
Response from lg.comBy LG Customer Experience team, Customer Care, December 27, 2023
Hi there. We understand how important your Wi-Fi connection is to your streaming entertainment routine! Allow us to help! First, please try turning off the Quick Start feature on your TV. This has been known to cause interference or issues within your network connection. To do so, please go to Settings > All Settings > General. Select 'Quick Start' to turn the feature off. Unplug the TV for 1 minute then plug it back in and reconnect to your Wi-Fi network. We hope this helps! Should the issue remain unresolved, please reach out to us on social media! Our handle on Facebook and X is @LGUSSupport. Feel free to send us a private message with your phone number and TV information (model and serial numbers). It'd be our pleasure to help get this issue resolved! ^Chris
Written by a customer while visiting lg.com
Customer Rating
1
Scam, TV does not have voice assistance
on November 23, 2023
Posted by: Markjc2002
from Utah
[This review was collected as part of a promotion.] The TV doesn't have Google assistant or Alexa built into it it is actually built into a remote purchased separately. But the box doesn't have a disclaimer that it does.
Response from lg.comBy LG Customer Experience team, Customer Care, November 27, 2023
Hi there, we want to apologize for the misinterpreted information. However, the specifications say Google and Alexa Built-in Ready. Thank you for bringing this issue to our attention we will share your review with the appropriate department so this doesn't continue to happen. ~Tanisha
Written by a customer while visiting lg.com
Posted by: gailma
from searsport,maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and do not know how to use it. The manuel is useless and i can't find anything on line to help me. If it wasn't hooked up to roku, i would not know how to watch anything.
eel
Response from lg.comBy Bridget Joyce Galon, LG Social Media, February 18, 2023
Thank you very much for writing us a feedback. We're sorry to hear that you had a hard time with this TV. It would be our pleasure to assist you with this. Please send us a private message on Facebook or Twitter through @LGUSSupport, we will be waiting for you. ~Bridge
Written by a customer while visiting lg.com
Posted by: Alski59
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome Picture. Overkill at times. A Home electronics control menu. A little over the top, but all the special features makes it a wonderful buy. I don't plan on operating my security system with my LG remote. Took me awhile to figure out how to operate everything thing. From changing channels to adjusting color display.
Written by a customer while visiting lg.com
Posted by: Wilaon
from Georgia
Verified Purchase:Yes
Purchased two both damaged one able to return the other still not fixed or refund offered
Response from lg.comBy Bridget Joyce Galon, LG Social Media, January 10, 2023
Thank you for taking this time to communicate with us about your concern. Please know that this is not what we want you to experience. You may send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000 as it'll be our pleasure to assist you further. Thank you. ~Bridge
Written by a customer while visiting lg.com
Posted by: TxBg
from Tx
Verified Purchase:Yes
We recently replaced our TV with the LG. If you are watching straight on, the picture is perfect. If you move to the right or left, the picture is not very clear.
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 16, 2023
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Posted by: Al 1
Verified Purchase:Yes
Worst picture I've ever seen ! Kjhbjjhggjbbghhnnjj
Response from lg.comBy Tanisha, social/LG, May 30, 2023
Hi there, We see that you're not happy with your LG TV. We ask that you allow us to help change the negative experience that you're having. Please contact us so that we can do our best to change your experience since you already have the TV, Why not give us a shot at making things right? Please contact us with your serial/model number and a good contact number so that we can further understand how we can rectify the issues that are concerning your TV. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
Customer Service 800-243-0000. ~Tanisha
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
Customer Service 800-243-0000. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Zonks and Jerks
from USA close to a BBB
Verified Purchase:Yes
ZONK!!! & UR ALL JERKS
ME & MY WALLET WILL NEVER OPEN FOR LG AGAIN!!
ME & MY WALLET WILL NEVER OPEN FOR LG AGAIN!!
Response from lg.comBy LG Customer Experience team, Customer Care, August 28, 2023
We hate to hear your disappointment with the LG Smart webOS 22 TV. We value and take into account your concerns, so please leave your thoughts on our LG feedback page at http://spr.ly/6428PS7XM so that our specialist teams can make future product improvements. ~Rita
Written by a customer while visiting lg.com