[This review was collected as part of a promotion.] I bought this about a month ago and we are very pleased with the tv so far. The picture is excellent. Wifi hookup was easy. Plenty of apps to chosse from and the LG channel has hundreds of things to watch.
Response from lg.comBy Christian Jimenez, LG Social Media, April 12, 2023
We appreciate the 5 star review and praise for your LG 43 Inch Class series LED 4K TV. Thank you for taking the time to post your review! Your feedback is invaluable to us as it provides potential customers reassurance as to the quality and value in our TVs. Should you need support, we're available on social media for your convenience! Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook for support. Enjoy the AI enhanced picture on your TV! ^Chris
[This review was collected as part of a promotion.] I was given my new LG TV 43” as a Christmas gift. I love the features and it was easy to learn to navigate for someone who is not real Tech savvy. I also like the extensive LG Chanel’s. These give a lot of program options.
Could not get it to work. Called for help. Stayed on the phone with support over two hours. He walked me through several attempts to rectift it but could not. Even after he took control of it and tried himself to fix it. Needless to say I returned it.
Response from lg.comBy Alice Feliz Luna, Social Media, February 9, 2023
We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly