Customer reviews from Mattel Creations
Mattel - Games - Pictionary vs. AI Family Game for Kids and Adults - GAMES (MISC) - Multicolor
Average customer rating
3
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
11
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
15
72%of customers recommend this product.
(
18 out of
25)
Customer Reviews for Mattel - Games - Pictionary vs. AI Family Game for Kids and Adults - GAMES (MISC) - Multicolor
Customer Rating
1
Don't buy
on December 25, 2023
Posted by: Bob123
Scanning picture doesn't work unless you want to spend hours aligning each drawing perfectly then ai is always a wrong.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Consumer Services, December 26, 2023
We're sorry you're having trouble with the scanning feature. Our team would be happy to troubleshoot so we can get you back in the game. Please reach out to our Consumer Services team here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Creations
Customer Rating
3
Good not Great
on December 25, 2023
Posted by: EdRiverside
from Michigan
Do yourself a favor and make your own board. Mattel could have done much better making this board bigger. AI has a long way to go, but we definitely laughed at each other a lot playing this game.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Don’t buy it!!!
on January 2, 2024
Posted by: ExtremelyDisappointed
Kids got this for Christmas and were so excited to play. The AI is absolutely horrible. Pictures that were able to be easily guessed by everyone playing weren’t guessed correctly by AI and not even close!!! By
Response from Mattel CreationsBy Consumer Services, January 3, 2024
We're so sorry to hear that! We stand behind our products and would like the opportunity to make things right for your family. Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting Mattel Creations
Customer Rating
1
The AI is Terrible!
on January 6, 2024
Posted by: MY9683
The AI is terrible. Nearly every drawing was identified as either a bush or lightning- not even remotely close to what was drawn.
Response from Mattel CreationsBy Mattel Consumer Services, January 8, 2024
Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Ai is 👎
on January 13, 2024
Posted by: Scotty67
The ai is not good. We guess that it may be less than 3% correct. It defaults to lightning. We will be returning.
Response from Mattel CreationsBy Mattel Consumer Services, January 14, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Horrible
on January 22, 2024
Posted by: Brit27
This game was horrible. Even the best pictures it would get completely wrong. Don’t waste your money.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Consumer Services, Mattel, January 23, 2024
We are sorry to hear that! Our team would like to resolve this for you. Please give us a call at 1-800-524-8697, Monday-Friday from 9am-6pm ET.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Pictionary Vs AI
on August 19, 2024
Posted by: UpsetCustomer
from Boston MA
The AI barely picks up the images and continues to guess the same thing "snowflake. Lastly you should be ashamed of your product allowing ads as we.paid for the product and tou are trying to make more money off of us on the back end it's shady and the ads started coming every 10 to 15 seconds . Absolutely terrible and a waste of my money
Response from Mattel CreationsBy Consumer Services, August 20, 2024
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help. We stand behind our products and we'd like the chance to assist however we can!
Written by a customer while visiting Mattel Creations
Customer Rating
1
Software abandoned
on September 29, 2024
Posted by: Tamagotchi
Software gets stuck on waiting for scan, making game unplayable.
Response from Mattel CreationsBy Mattel Consumer Services, September 30, 2024
We can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST.
Written by a customer while visiting Mattel Creations