Customer Reviews for Mattel - Pictionary vs. AI Family Game for Kids and Adults - GAMES (MISC) - Multicolor
Customer Rating
4
AI pictionary
on February 12, 2025
Posted by: AI pictionary
I liked it. For a few games. We got alr of the same card. AI link was just a pre recorded version to guess the same things over and over. I played with my teenagers 12 and 16 year old boys. I would suggest this to the you get generation, new to phones or not just there like 6-10 years old. Good family friendly fun!
Ai gets it wrong all the time, and that's IF you can get it to actually scan your picture and not some fraction of it. Such a shame bc it was a great idea wish we could get our money back for this one
Response from Mattel ShopBy Mattel Consumer Services, December 26, 2024
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues. https://service.mattel.com/us/ContactUs.aspx
Software gets stuck on waiting for scan, making game unplayable.
Response from Mattel ShopBy Mattel Consumer Services, September 30, 2024
We can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST.
The AI barely picks up the images and continues to guess the same thing "snowflake. Lastly you should be ashamed of your product allowing ads as we.paid for the product and tou are trying to make more money off of us on the back end it's shady and the ads started coming every 10 to 15 seconds . Absolutely terrible and a waste of my money
Response from Mattel ShopBy Consumer Services, August 20, 2024
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help. We stand behind our products and we'd like the chance to assist however we can!
The ai is not good. We guess that it may be less than 3% correct. It defaults to lightning. We will be returning.
Response from Mattel ShopBy Mattel Consumer Services, January 14, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.