Customer reviews from Mattel Shop
Mattel - Pictionary vs. AI Family Game for Kids and Adults - GAMES (MISC) - Multicolor
Average customer rating
3
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
11
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
15
72%of customers recommend this product.
(
18 out of
25)
Customer Reviews for Mattel - Pictionary vs. AI Family Game for Kids and Adults - GAMES (MISC) - Multicolor
Customer Rating
1
Don’t buy it!!!
on January 2, 2024
Posted by: ExtremelyDisappointed
Kids got this for Christmas and were so excited to play. The AI is absolutely horrible. Pictures that were able to be easily guessed by everyone playing weren’t guessed correctly by AI and not even close!!! By
Response from Mattel ShopBy Consumer Services, January 3, 2024
We're so sorry to hear that! We stand behind our products and would like the opportunity to make things right for your family. Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Do not buy this game!
on January 1, 2024
Posted by: Gamez
This game is terrible. The "AI" is wrong most of the time, if you can even get it to scan your drawings. It's very difficult to get a good scan. We've tried playing several times and have quit each time, due to the frustration of the poor scanning. Mattel should recall this pile of junk game. I feel bad that my daughter got this for Christmas.
Response from Mattel ShopBy Mattel Consumer Services, January 2, 2024
For any quality issues, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Don’t buy
on December 31, 2023
Posted by: Jln314
from St. Louis
I purchased this for my son for Christmas and it is awful!!! It doesn’t even remotely scan correctly even when the drawing is clearly not what it guesses. In our game, we had asparagus as a pancake and a cup as a cello. Absolute waste of money.
Response from Mattel ShopBy Mattel Consumer Services, January 2, 2024
So sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Absolute joke
on December 29, 2023
Posted by: Stupid game
from Central City ky
AI app sucks. It said every other drawing was lightning. A picture of a butterfly was guessed as a sun
Response from Mattel ShopBy Mattel Consumer Services, January 2, 2024
For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
3
Good not Great
on December 25, 2023
Posted by: EdRiverside
from Michigan
Do yourself a favor and make your own board. Mattel could have done much better making this board bigger. AI has a long way to go, but we definitely laughed at each other a lot playing this game.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Doesn’t work
on December 25, 2023
Posted by: jlie25
from Stoneham, MA
The website doesn’t work. Every time it takes a picture it zooms way in and only captures a tiny fraction of what the person drew. It doesn’t matter if you use the stand they give you or hold your phone. Bummer. Such a cool concept that doesn’t work.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 26, 2023
We're sorry you're having issues with the website. If you reach out to our team they would be happy to troubleshoot. You can find all our contact info here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Shop
Customer Rating
1
Don't buy
on December 25, 2023
Posted by: Bob123
Scanning picture doesn't work unless you want to spend hours aligning each drawing perfectly then ai is always a wrong.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 26, 2023
We're sorry you're having trouble with the scanning feature. Our team would be happy to troubleshoot so we can get you back in the game. Please reach out to our Consumer Services team here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Shop
Customer Rating
5
good
on December 25, 2023
Posted by: hrndnenenend
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Written by a customer while visiting Mattel Shop