Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,582 Reviews)
Rating breakdown 2,582 reviews
5 Stars
1,897
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Long time user.
on June 8, 2026
Posted by: henry c.
This is my 4th unit. Love them. So simple to use in the kitchen.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Soap dispenser
on June 8, 2026
Posted by: Nicole H.
I really appreciate the automatic soap dispenser and the service I've received. It's a 5-star rating overall!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Fantastic!
on June 8, 2026
Posted by: Connie B.
I love my soap dispensers. I waited a long time to get them but I’m glad I finally did.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Liquid sensor pump
on June 7, 2026
Posted by: Kelly T.
Love it! I have it in my kitchen and it has worked so well. I especially love it when I am cooking. I wish I had gotten the double one for dish soap and hand soap.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Needs fill indicator
on June 5, 2026
Posted by: Greg J.
Have used the prior generation dispensers for years. This one is looks good and works well - particularly like the rechargeable power. Needs a visual indicator of amount of soap remaining.
In general, we like SH products for design, utility, and operation.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Sensor Pump is great when it works
on June 1, 2026
Posted by: Thomas W.
I love the Sensor Pump, but it often breaks down in one way or another. This time it wouldn’t hold a charge. But Simple Human stood behind the product and send one on warranty. My question is whether the new one has the full warranty. It should, because these Sensor Pumps have issues. I’ve had to buy new ones too soon because they broke and were out of warranty. There are issues, but I think they are still the best product out there.
Written by a customer while visiting simplehuman.com
Customer Rating
2
Sensor Not working
on June 1, 2026
Posted by: Carvery L.
I got a replace cause the Pump broke. But with the new replacement. The sensor is not working accurately. If I put my hand far down it won’t pump.
Written by a customer while visiting simplehuman.com
Customer Rating
1
DO NOT PURCHASE
on May 28, 2026
Posted by: Dianne C.
This does not work. But I have already put soap in it and thrown away the box. I will never purchase another item from this company.
Written by a customer while visiting simplehuman.com