Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
3
Product has changed
on July 20, 2026
Posted by: Doris L.
Still good, but since initially purchasing 3 of these about 5 years ago, the product quality has dropped. In replacing one, the motor is now louder and the sensor less sensitive and consistent when delivering soap.
This is the 3rd one we've bought. It's amazing and I love it and now I can't use any other soap pump. The old fashioned one I got at a craft fair for our kitchen broke, and I knew what I had to get. They even work in the dark. Don't ask me how, and don't tell me. I want to believe it's magic.
Recent acquisition of a fine product company review
on July 10, 2026
Posted by: Bill H.
Very impressive company we’ve had these products for years and when one failed to perform without hesitation, they sent a replacement which works fine, very impressive and I will continue doing business with this company when they treat their guests like this amazing without hesitation