Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,582 Reviews)
Rating breakdown 2,582 reviews
5 Stars
1,897
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Super great thing
on April 1, 2019
Posted by: Irina R.
Bought it just last year and don’t know how I could live without it. I have one in the bathroom and 2 for kitchen- hand soap and dish soap. Love it-love it-love it. And must mention- the customer service is just great!!!
Written by a customer while visiting simplehuman.com
Customer Rating
1
Doesnt work with softsoap
on March 31, 2019
Posted by: Soap
Softsoap is one of the major brands and in my experience and the rep verified this too that this product doesn't work well with it. If the strategy is for simplehuman to have customer buy their overpriced soap that's not gonna work for me..also the look of the dispenser is bulky looking..need to make it sleeker
Response from simplehuman.comBy Jeffery Siu, March 31, 2019
Our new rechargeable 9 oz. sensor pumps have a clog-proof tubing pump that ensures a precise and consistent flow, and the silicone valve prevents messy drips. Our soap is manufactured for optimum pump performance but this model works great with most other soaps! We only recommend staying away from soaps with micro-beads or exfoliants.
Written by a customer while visiting simplehuman.com
Customer Rating
5
So Convenient!!
on March 24, 2019
Posted by: Jody
I bought two of these (different colors), one for the kitchen and one for the bathroom. I love them! A friend just moved into a new house so I bought the same for her - she called me to rave at how convenient they were. It's the answer for those who have arthritis.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great dispenser!
on March 23, 2019
Posted by: Andrea
I got two of these dispensers to replace the discontinued ones that had a mini USB port for recharging that were not water tight and shorted out. The puck system of charging works much better. Love the way you can control the amount of soap dispensed too.
Written by a customer while visiting simplehuman.com
Customer Rating
5
the best!
on March 4, 2019
Posted by: Natalie
Would not hesitate to buy! Own a couple and I will not buy from another company! Best customer service!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Great item wonderful support!
on February 27, 2019
Posted by: Anonymous
The support team was extremely helpful and replaced my non working unit. Love the replacement! I hope it last a long time
Written by a customer while visiting simplehuman.com
Customer Rating
5
liquid soap sensor pump
on February 26, 2019
Posted by: Carol
We love the product, no pumping, no replacing batteries, just plug in with a USB cord and ready to go. The only thing I don't like about it is: you can't see when it needs to be refilled until it doesn't work.
Written by a customer while visiting simplehuman.com
Customer Rating
3
not so simplehuman
on February 26, 2019
Posted by: Arnold
Well, having had and have many simplehuman soap dispensers, I think I can be considered an authority!
This one isn't as good as the last one they made which had a +/- tab on the top to control the volume. Instead this one uses the proximity of your hand or sponge you're holding to dispense a certain amount. My biggest complaint is that even at the largest volume (hand down low) it doesn't dispense enough soap IMO.
But, I suppose there were other mechanical issues with the older model, because it did break or stop working and they don't make it anymore.
This one isn't as good as the last one they made which had a +/- tab on the top to control the volume. Instead this one uses the proximity of your hand or sponge you're holding to dispense a certain amount. My biggest complaint is that even at the largest volume (hand down low) it doesn't dispense enough soap IMO.
But, I suppose there were other mechanical issues with the older model, because it did break or stop working and they don't make it anymore.
Response from simplehuman.comBy Jeffery Siu, February 26, 2019
At simplehuman we are always working to create more efficient and durable products. We meticulously design and extensively test all of our items to ensure that they look great and work well for many years. We take all feedback seriously and any issues are always brought to the attention of our Product Development team so that we can make any necessary improvements.
Written by a customer while visiting simplehuman.com