Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,582 Reviews)
Rating breakdown 2,582 reviews
5 Stars
1,897
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Absolutely wonderful
on November 4, 2019
Posted by: Michelle
I love, love, love my simplehuman sensor liquid soap dispensers. Perfect flow, great scent & simplistic operation. I'm glad to be done with all the plastic pump bottles. I purchased the brass color & love how elegant they look.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Sarah
on November 3, 2019
Posted by: Sarah
Overall love the pump. The sensor can be fishy from time to time, but I love how long the charge lasts and the ease of use. I had to go through the warranty program and the customer service was fast and friendly.
Written by a customer while visiting simplehuman.com
Customer Rating
3
Still having phantom soap discharges
on October 30, 2019
Posted by: Walter
Replaced and old pump with this new one. Still seeing that the new pump is sending out soap occasionally when no one near it. Could it be the soap I'm using? Using Dawn, watered down so it isn't too thick.
Response from simplehuman.comBy Jeffery Siu, October 30, 2019
In order to prevent false triggers, we recommend using a soft cloth to polish the pump's sensor window with a soft cloth and rubbing alcohol. This will ensure that soap residue or smudges on the sensor aren't tricking the pump and causing it to dispense soap by itself.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love it
on October 28, 2019
Posted by: Curtis
I really love the product. I also love the fact that it does not use batteries. Mine stopped working a few months after purchase but it was replaced for free because they cover their product for 2 years. That says something about the company’s belief in the performance of their product.
Written by a customer while visiting simplehuman.com
Customer Rating
5
So Convenient!
on October 27, 2019
Posted by: Patricia O.
We have had the brushed stainless one in our kitchen for several years now and loved it so much we decided to get one for the powder room. The white and chrome look is so clean looking. They hold a lot of hand soap and the charge holds for a long time. One of the best products you sell!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Rechargeable dispenser
on October 21, 2019
Posted by: Anonymous
This is my second rechargeable. The first stopped working after 1 year. They were unable to repair whatever was wrong and sent a new one. It works exactly as it should. The company was really easy to work with and very expedient in replying to messages. I have multiple simplehuman products in my home and all are wonderful.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love it!
on October 17, 2019
Posted by: Farrell
I love my soap dispenser! Sound crazy? - but I'm not! After using it, I decided to purchase one for each of my 5 daughters. Down the road I had a problem with it and customer service, Jonathan, took care of it right away! Great product as well as support! What else could I ask for? I'm a happy camper! Thank you simplehuman!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Replacement good
on October 14, 2019
Posted by: Nicki
The replaced one works great. The original was not so good!
Written by a customer while visiting simplehuman.com