Customer reviews from simplehuman.com
simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Average customer rating
4.4
(2,582 Reviews)
Rating breakdown 2,582 reviews
5 Stars
1,897
4 Stars
262
3 Stars
170
2 Stars
110
1 Star
143
Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
Best dispenser
on December 9, 2019
Posted by: V
One of the best soap dispensers I've ever purchased.
I have 4 so far and planning on getting 2 more.
I have 4 so far and planning on getting 2 more.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Quality built, well designed
on December 8, 2019
Posted by: Michael
We're very pleased with the functioning and appearance of the liquid soap sensor pump, and find the liquid soap is concentrated with a little going a long way (we have soft water). Definitely recommend.
Written by a customer while visiting simplehuman.com
Customer Rating
5
super efficient
on December 7, 2019
Posted by: Donna M.
It works very well and this is the third simplehuman I have in my house in use. We love it and would recommend this pump.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Super!
on December 6, 2019
Posted by: Mona
I am really impressed with the soap dispenser. I use it in the kitchen. Will definitely get another one for the bathroom.
Written by a customer while visiting simplehuman.com
Customer Rating
3
works OK. but dissatisfied with the dipensing of soap.
on December 2, 2019
Posted by: Elliot
The idea of this dispenser is good and it is easy to use and I like the fact that it is rechargeable.
However, this liquid soap dispenser dispenses the soap when it my hand is not underneath the dispenser. Therefore, soap is being dispensed in my sink, which is a waste of the soap.
However, this liquid soap dispenser dispenses the soap when it my hand is not underneath the dispenser. Therefore, soap is being dispensed in my sink, which is a waste of the soap.
Response from simplehuman.comBy Jeffery Siu, December 2, 2019
In order to prevent false triggers, we recommend using a soft cloth to polish the pump's sensor window with a soft cloth and rubbing alcohol. This will ensure that soap residue or smudges on the sensor aren't tricking the pump and causing it to dispense soap by itself.
Written by a customer while visiting simplehuman.com
Customer Rating
5
AWESOME
on November 12, 2019
Posted by: Juanita
THANK YOU FOR REPLACING MY NEW SOAP DISPENSER. IT'S WORKING BEAUTIFULLY. THANK FOR LISTENING TO ALL OF CONCERNS AND MOVED TO MAKE ME A HAPPY CUSTOMER. I WILL TELL OTHERS ABOUT THIS PRODUCT AND WHAT A GREAT COMPANY YOU'RE GREAT AND WORK TO PLEASE YOUR CUSTOMERS.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Good Product; need to send instructions
on November 4, 2019
Posted by: Stephen
This is my second soap dispenser from simplehuman. The first one was battery operated so I thought I would try the rechargeable version. So far it is working great. It did not come with any instruction on use and I had to call customer service on how to increase the soap amount dispensed. Works great.
Response from simplehuman.comBy Jeffery Siu, November 4, 2019
Our rechargeable liquid soap pump features our variable dispense technology as indicated by the sticker on the front of the unit. For less soap, simply place your hand close to the valve. Placing your hand further from the valve will make the pump dispense more soap.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Mostly better.
on November 4, 2019
Posted by: Alexei
I like the fill and charging features of my new soap dispenser but prefer the “liquid level window” of the older model. Overpriced.
Written by a customer while visiting simplehuman.com