Customer Reviews for simplehuman - 9 oz. rechargeable liquid sensor pump, high-grade steel - Matte Black
Customer Rating
5
The best sensor pump on earth!
on January 25, 2020
Posted by: Diego
I am obsessed with simplehuman products, but this is the best product in their entire lineup, I just purchased my third pump and enjoy the functionality and ease!
I truly love my non-battery dispenser. It’s the third one I own but the other two use batteries. All work well but changing batteries can be a problem so I’m really glad I bought this new one
Disappointing that the soap drips from the dispenser. Looks nice but must make sure that the spout hangs over into the sink so that the drips don't land all over my counter.
The first on I received didn't work send back for repair, was sent a new one. It is loud when it, I took a shower and can hear it dispensing the soap, my sink full of soap. 2nd shower the same thing. Returning for a refund. Will go back to the older 8 oz one which is quite and does not dispense on it's own.
Disappointed
Response from simplehuman.comBy Jeffery Siu, January 5, 2020
We meticulously design and extensively test all of our products to ensure that they work and look great for many years. We stand behind our products and that's why we back them all with our hassle-free warranty. Should any issue arise, we always encourage our customers to contact us so that we can make it right.
I just purchased this product (1 for myself and 1 as a Christmas gift) and its worked well. The on/off switch doesn't provide a positive 'click' when pressed, so I tend to check if it's functioning. In addition the top 'cap' was not setting flush this morning and wouldn't stay down. I washed it and it seems to be better but again, it's new so this may be a minor issue. The 'dripless' isn't, as the drip hangs there for hours and then drops so I set it on a decorative soap dish. Overall functions very well and I may actually purchase a 2nd one for myself to use for Purell but haven't decided.